Host / Front Desk

Dave & Buster's is a well-known entertainment and dining venue that combines the thrill of an arcade with a full-service restaurant and bar. Established to deliver an immersive experience that blends food, drinks, and games, Dave & Buster's provides a unique environment where people of all ages can come together to celebrate fun and entertainment. The company has expanded over the years to multiple locations across various states, becoming a go-to destination for social gatherings, parties, and casual dining experiences. For individuals looking to join a dynamic workplace that values teamwork and a vibrant atmosphere, Dave & Buster's offers an exciting opportunity to be part of an enthusiastic team dedicated to providing excellent guest services. The company prides itself on creating lively environments with cutting-edge game rentals alongside culinary offerings, making every visit memorable and engaging for all guests.

The Front Desk and Host position at Dave & Buster's plays a crucial role in shaping guests' first impressions as they enter the establishment. This role demands a friendly and energetic individual who can warmly greet guests, provide clear communication, and efficiently manage various tasks such as coordinating game rentals, processing retail transactions, and facilitating dining experiences. The Front Desk and Host is the ambassador of Dave & Buster's, entrusted with maintaining a welcoming atmosphere that ensures guests have a positive, seamless experience from arrival to departure. This is a part-time position offering flexible shifts that can accommodate school schedules or other jobs, making it ideal for students or individuals seeking supplemental income with a vibrant work environment.

Primary duties include greeting guests as they arrive, managing wait times, seating guests according to an equitable rotation system, and ensuring the front desk and host station are clean and well-stocked with menus, silverware, and power cards. The position requires multitasking in a fast-paced setting, requiring efficient communication and the ability to calmly handle guest concerns or issues, escalating them to management when necessary. The host also supports team members by assisting in bussing and cleaning tables, making bill transactions, processing merchandise sales, and managing to-go orders. With a focus on creating a friendly and enthusiastic environment, the position requires wearing a neat and professional appearance, demonstrating effective communication skills, and the ability to work collaboratively with other team members to maximize guest satisfaction and operational efficiency.

Dave & Buster's offers an attractive benefits package for frontline staff, including medical, dental, vision coverage, and 401K options. Additionally, employees enjoy perks such as free games, which embody the fun-centric culture of the company. This role provides foundational experience in customer service, retail, and the hospitality industry, making it a valuable stepping stone for career development. The salary range for this position is competitive within the entertainment and hospitality sector, ranging approximately from $11 to $14.80 per hour. As an equal opportunity employer, Dave & Buster's is committed to nondiscrimination across all levels of employment and encourages diverse applicants to join their team and contribute to a welcoming and inclusive environment.