Host / Front Desk

Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.00 - $13.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Dental Insurance

Health Insurance

flexible schedule

401(k)

Vision Insurance

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of a gaming venue with the enjoyment of a full-service restaurant. Known for creating an energetic and fun environment, Dave & Buster's offers guests a place to celebrate all-out fun with an unbeatable mix of food, drinks, and games. The company stands out in the hospitality and entertainment industry by providing a dynamic atmosphere that appeals to individuals and groups looking for a lively social experience. As a brand, Dave & Buster's prioritizes exceptional guest service, ensuring each visit is memorable and enjoyable. With flexible schedules designed to accommodate school or other job commitments, Dave & Buster's fosters a workplace culture that values teamwork, enthusiasm, and mutual respect among co-workers.

The Front Desk and Host position at Dave & Buster's plays a critical role in shaping guests' first impressions. This role is ideal for strong communicators who thrive in fast-paced, customer-facing environments. The host is responsible for greeting guests warmly, managing the flow of patrons, coordinating game rentals, merchandise sales, and supporting dining experiences. As the ambassador of the venue, the host must maintain a positive attitude and exhibit professionalism at all times. This position also includes a variety of organizational responsibilities, such as preparing the front desk for shifts, ensuring cleanliness, restocking supplies, and managing wait times efficiently. With opportunities to interact with hundreds of guests, the role is dynamic and engaging, emphasizing excellent communication, conflict resolution skills, and the ability to multitask under pressure.

Dave & Buster's also offers an attractive benefits package for many positions, including medical, dental, vision insurance, 401K savings plans, and unique perks like free games. The company is committed to providing a positive work environment where employees feel valued and supported. Employees at Dave & Buster's are part of a cooperative and harmonious team climate that promotes morale, productivity, and efficiency. The Front Desk and Host position offers flexible hours, competitive hourly wages ranging from $11 to $13, and the chance to be part of an exciting and vibrant company culture. Whether you have previous experience in retail, restaurant, or cashier roles or are looking to start your career in hospitality and entertainment, Dave & Buster's welcomes enthusiastic individuals ready to contribute to an extraordinary guest experience.

Job Requirements

must be at least 16 years of age
able to work days, nights, and/or weekends as required
able to work in noisy, fast paced environment with distracting conditions
able to read and write handwritten notes
able to lift and carry up to 30 pounds
able to move about facility and stand for long periods of time
able to walk or stand 100 percent of shift
able to reach, bend, and stoop frequently

Job Qualifications

must be at least 16 years of age
must demonstrate ability to read and communicate in English
restaurant, retail, or cashier experience preferred but not required
employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for d&b
must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
must be friendly and able to smile frequently
is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times

Job Duties

delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
bids farewell to guests leaving and ensures everything was satisfactory and invites guests to return
prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
reviews the cleanliness and organization of the front desk and host station
manages flow from the front doors, efficiently helping guests with needs and directing as needed
makes timely and accurate calculations of bill transactions