Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment renowned for combining the best in food, drinks, and games to create an ideal environment for all-out fun and celebration. Known for its energetic atmosphere, Dave & Buster's offers guests an engaging experience that blends arcade-style gaming with a full-service restaurant and bar. This dynamic company is dedicated to providing top-quality service and an exciting environment that appeals to a diverse clientele, from families to groups of friends and colleagues. Founded with a vision to make leisure time memorable and fun, Dave & Buster's has grown to become a leader... Show More
Job Requirements
- must be at least 18 years of age
- ability to work days, nights, and weekends as required
- ability to work in noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100 percent of shift
- ability to reach, bend, and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- restaurant, retail, or cashier experience preferred but not required
- ability to communicate effectively with multiple guests simultaneously
- strong interpersonal skills
- ability to remain calm and professional when handling dissatisfied guests
- basic English reading and communication skills
- ability to follow dress code guidelines
- team player with cooperative working attitude
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving, ensures everything was satisfactory and invites guests to return
- prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes to go order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
- must be friendly and able to smile frequently
- employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for d&b
- is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- must demonstrate ability to read and communicate in english
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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