Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee Discounts
Complimentary Meal
Free parking
Health Insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
auto insurance
accident insurance
HSA contribution
401(k) retirement plan
Employee assistance program
Paid vacation
Paid sick time
Paid holidays
paid bereavement
paid floating holidays
Job Description
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world, renowned for its diverse portfolio of 22 brands that serve travelers across various segments ranging from upscale to midscale, extended stay, and economy accommodations. With over 7,400 hotels spanning 45 countries and territories and representing more than 625,000 rooms, Choice Hotels has established itself as a leader in providing quality hospitality experiences. The company leverages its award-winning Choice Privileges loyalty program and co-branded credit card options to offer guests fast and easy ways to earn rewards and enjoy personalized perks. Choice Hotels is deeply... Show More
Job Requirements
- Minimum one year of restaurant experience, preferably in an upscale high volume environment
- Thorough understanding of safe and perceptive service
- Excellent customer service and verbal communication skills
- Ability to do basic math and handle cash
- Ability to work with Point of Sale systems
- Highly organized - demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
- Able to work a flexible schedule, including weekends, evenings and holidays
Job Qualifications
- Minimum one year of restaurant experience, preferably in an upscale high volume environment
- Thorough understanding of safe and perceptive service
- Excellent customer service and verbal communication skills
- Ability to do basic math and handle cash
- Ability to work with Point of Sale systems
- Highly organized - demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
- Able to work a flexible schedule, including weekends, evenings and holidays
Job Duties
- Maintain a courteous, efficient and welcoming entrance to the restaurant or bar
- Greet and welcome guests and respond to requests in a friendly and courteous manner
- Notify servers of new seats in their section to ensure our guests receive immediate and proper attention
- Ensure a high level of visibility in restaurant during entire shift by remaining at the greeter station and periodically circulating through the restaurant to assist servers, respond to guest requests and observe the efficiency of the food and beverage operation
- Elicit feedback from departing guests on their experience in order to continually improve the operation to increase guest base and maximize revenues
- Maintain a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties
- Communicate with kitchen and staff to ensure steady flow of dining guests
- Maintain list of waiting guests, know which server is covering each station
- what tables are available and how to seat guests alternately in each section
- Promptly greet arriving guests with a warm, sincere greeting
- Take and input reservations
- Answer telephone according to standards
- Clean tables, chairs and floor area as needed
- Polish silver and folds linens
- Assist service team as necessary to meet and exceed the guests' expectations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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