Job Overview

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Compensation

Salary
Exact $12.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities

Job Description

Mint Julep Restaurant Management Group is a well-established hospitality company known for its commitment to delivering exceptional dining experiences across its diverse portfolio of restaurants. Among its notable establishments is Drakes, a vibrant dining destination that exemplifies the group’s dedication to quality service and guest satisfaction. As an influential player in the restaurant industry, Mint Julep prides itself on creating welcoming environments where guests can enjoy not only delicious food but also superior customer service. The company fosters a culture of inclusivity and equal opportunity employment, ensuring that all associates and applicants are treated with fairness and respect, regardless of their background or personal characteristics. This commitment to diversity and workplace equality is embedded in every aspect of their operations, from hiring and training to promotion and compensation.

The Host role at Drakes is integral to maintaining the high standards for which Mint Julep Restaurant Management Group is renowned. Serving as the first point of contact for guests, Hosts set the tone for the entire dining experience. This position demands a friendly, energetic, and outgoing individual capable of greeting guests warmly, managing seating arrangements efficiently, and maintaining a professional demeanor at all times. Hosts are responsible for welcoming guests, providing menus promptly, and managing the flow of the dining room to ensure timely seating and service. In addition to face-to-face interactions, Hosts handle incoming phone calls, responding to inquiries about the restaurant and directing calls appropriately when necessary. Success in this role requires excellent communication and organizational skills, an ability to multitask, and a customer-oriented approach.

Working at Drakes under the Mint Julep umbrella offers a dynamic and supportive environment where Hosts can grow professionally while contributing to a memorable dining experience. The position is not only about managing seating but also involves keeping track of table statuses, informing kitchen and service staff of guest flow, and helping maintain order and cleanliness at the host stand. Employees are valued for their contribution to the team, and the company’s equal opportunity policy underscores its commitment to a respectful and inclusive workplace. Those joining as Hosts will find they play a pivotal role in ensuring guests feel welcomed and valued from the moment they arrive until they leave, reinforcing the group’s reputation for excellence in restaurant management.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or restaurant experience preferred
  • Excellent verbal communication skills
  • Ability to stand and walk for extended periods
  • Friendly and approachable demeanor
  • Ability to handle multiple tasks simultaneously
  • Availability to work flexible hours including nights and weekends

Job Qualifications

  • Previous experience as a host or in customer service preferred
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Basic knowledge of restaurant operations
  • Friendly and outgoing personality
  • Ability to multitask and manage time efficiently
  • High school diploma or equivalent

Job Duties

  • Greet and seat guests in a friendly and professional manner
  • Provide menus to guests promptly
  • Answer incoming phone calls and direct them appropriately
  • Manage and maintain the wait list and seating flow
  • Inform guests about wait times when necessary
  • Monitor table status to determine clean, dirty, and occupied tables
  • Keep back-of-house staff informed about guest traffic

Job Criteria

Experience

No experience required


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