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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.50 - $15.50
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
tips potential
flexible schedule
Employee Discounts
Supportive team environment
Training and development opportunities
dynamic work environment
Job Description
The hiring establishment is a dynamic and fast-paced restaurant that values exceptional customer service and strives to provide guests with a welcoming and seamless dining experience. This restaurant operates with a focus on quality, efficiency, and guest satisfaction, making it a preferred destination for patrons seeking delicious meals in a friendly and professional environment. As a part-time employer, the establishment offers a competitive hourly wage with potential for tips, creating an attractive compensation package for those interested in hospitality roles in a vibrant setting.
The role of the Host is pivotal to the smooth functioning of the front-of-house operati... Show More
The role of the Host is pivotal to the smooth functioning of the front-of-house operati... Show More
Job Requirements
- Ability to stand for long periods and walk around the dining area
- Ability to lift and carry up to 15-20 lbs, such as menus or guest coats
- Ability to work in a busy, sometimes noisy, and high-energy environment
- May work both indoor and outdoor
- Willingness to work evenings, weekends, and holidays
- Previous experience in customer service or hospitality preferred
- Some high school education or equivalent
Job Qualifications
- Some high school, high school diploma or equivalent preferred
- Hospitality or customer service training is a plus
- Previous experience in customer service or hospitality preferred
- Familiarity with reservation and waitlist management systems is a plus
- Excellent communication and interpersonal skills
- Strong organizational abilities and time management skills
- Ability to remain calm and professional under pressure
- Friendly and approachable with a focus on customer service
Job Duties
- Greet guests warmly and promptly as they arrive
- Seat guests based on availability, party size, and special requests
- Maintain a friendly and professional demeanor throughout the guest's experience
- Manage reservations, confirming details with guests and updating reservation systems
- Maintain the waitlist and communicate estimated wait times
- Notify servers and managers when tables are ready
- Provide guests with information about the restaurant, including menu details and wait times
- Answer phone calls and assist with reservation inquiries
- Address guest concerns or complaints promptly and professionally
- Maintain an organized and clean host stand
- Coordinate with kitchen and server team for seating arrangements
- Ensure effective communication with servers post seating
- Assist guests with coat checks or directions
- Collaborate with other team members for smooth operations
- Assist team members during peak periods
- Ensure front-of-house area is clean and presentable
- Keep track of guest flow to minimize wait times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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