Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Saranello's is a distinguished Italian restaurant known for its authentic Italian cuisine inspired by the rich culinary traditions of Italy. Founded by Chef-Partner Mychael Bonner, the restaurant offers a rustic trattoria ambiance characterized by exposed brick walls and intimate lighting, completing a dining experience that marries atmosphere with exquisite, hand-crafted meals. The menu at Saranello's features homemade pizzas, a diverse selection of pastas, prime steaks, and fresh fish dishes, all prepared using the finest ingredients to ensure full, vibrant flavors that celebrate Italy's gastronomic heritage. Beyond daily dining services, Saranello's boasts six private and semi-private banquet rooms equipped to host... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds occasionally
  • Effective communication skills in English
  • Ability to work flexible hours including nights, weekends, and holidays
  • Customer-focused attitude
  • Ability to safely operate restaurant tools and equipment
  • Willingness to learn and follow company procedures
  • Team-oriented mindset
  • Compliance with all safety and sanitation regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or restaurant experience is a plus
  • Excellent communication skills in English, both written and verbal
  • Ability to multitask in a fast-paced environment
  • Basic math skills for handling payment transactions
  • Demonstrated ability to work effectively in a team
  • Knowledge of safety and sanitation policies
  • Familiarity with telephone and point-of-sale systems
  • Commitment to providing excellent guest service
  • Ability to adapt to varied work schedules
  • Strong interpersonal and problem-solving skills

Job Duties

  • Warmly greet and seat guests in the restaurant
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Multitask calmly and effectively
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Use proper phone and voicemail etiquette and guidelines
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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