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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Delaware North Sportservice is a renowned hospitality and food service company operating in various iconic locations worldwide, including sports venues, national parks, casinos, and premium dining establishments. With a rich heritage spanning over 100 years, Delaware North is a family-owned business that prides itself on delivering exceptional guest experiences while providing diverse career opportunities for its employees. Operating the concessions and premium dining services at American Family Field in Milwaukee, Wisconsin, Delaware North manages a wide array of outlets, including concession stands, suites, all-inclusive areas, and exclusive clubs. One of its signature operations at the stadium is J. Leinenkugel's Barrel... Show More
Job Requirements
- Must be at least 18 years old
- prior experience in a guest service environment is preferred
- ability to maintain a high energy level in a fast-paced environment
- attentive and detailed oriented
- capable of performing specified procedures and following instructions
- ability to remain on feet for the entire length of shift
- ability to maneuver between tables and around corners
- frequent walking, bending, lifting, reaching, and stretching
- ability to lift and carry up to 35 pounds
- visual acuity and hearing ability sufficient to read seating chart and communicate with guests
Job Qualifications
- Prior experience in a guest service environment is preferred
- attentive and detailed oriented
- ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
- capable of performing specified procedures and following instructions
- must be at least 18 years old
Job Duties
- Review floor plan and reservation book daily
- create a seating chart
- set up the host station according to the checklist
- greet guests and seat them at tables or in waiting areas
- seat guests according to the seating chart, server rotation, and guest preference and provide guests with menus
- maintain control of the seating and wait times
- clean and maintain the host station
- contribute to the cleanliness of the dining and bar areas
- inspect dining and serving areas to ensure cleanliness and proper setup
- answer guest questions regarding service and provide general assistance for guests and employees
- speak with guests to ensure satisfaction with food and service
- respond to complaints and notify management
- thank guests as they are leaving
- assist with bussing, clearing, and cleaning tables
- assist with running food as needed
- frequently check bathrooms for cleanliness and restock supplies
- answer restaurant telephone lines during assigned hours of operation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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