Host and To-Go Specialist

Parry's Pizzeria & Taphouse is a vibrant and customer-focused restaurant known for its craveably crafted food and beer alongside exceptional hospitality. Established with the goal of delivering unforgettable dining experiences, Parry's attracts a diverse clientele who appreciate high-quality menu selections and a warm welcoming environment. As an establishment, Parry's has built a strong reputation within the community for its dedication to friendly service, a lively atmosphere, and a commitment to guest satisfaction. The restaurant thrives on teamwork, high energy, and a guest-driven approach, ensuring every visit is not just a meal but an experience to remember.

Joining Parry's as a Host provides an exciting opportunity to become an essential part of the team that sets the tone for every guest's journey. The Host role is much more than simply greeting; it is pivotal to managing the restaurant's front door operations, waitlist, and the overall flow within the dining room. This position requires an individual who excels in customer interaction, ambiance creation, and operational support to guarantee smooth table turns and an enjoyable atmosphere for all patrons. Hosts implement Parry's unique CHEERS philosophy, embodying Cheerful Prompt Greeting, Hospitality First, Engaging Guests, Easing Their Needs, Ready for ‘Em, and Swipe That Card - Say Goodbye, all working harmoniously to create genuine connections and elevated guest experiences.

As a Host at Parry's, you engage with guests right from their arrival, welcoming them warmly, opening doors, and establishing an inviting environment. You will also assist the team by pre-bussing and resetting tables, stepping in wherever necessary to maintain service fluidity. Engaging guests with open-ended questions encourages conversation and helps identify first-time and returning visitors, promoting a personalized experience tailored to their expectations. Monitoring dining room activity and managing table turns ensure that guest wait times are minimized and seating efficiency is maximized. Moreover, the Host plays a key role in sharing important guest details with servers and communicating wait times and dining room flow to Service Managers for a seamless operation.

Additional responsibilities include sharing insights about the menu, highlighting signature dishes and specials, and encouraging sign-ups for the Parry's loyalty program. During busy periods, the Host supports to-go orders and manages incoming phone calls, contributing to an organized and attentive front-of-house environment. Maintaining the cleanliness and organization of the entryway and dining areas is also integral to the role, ensuring that every guest's first impression aligns with Parry's high standards. This full-time or part-time opportunity comes with flexible scheduling options and a supportive team culture, making it ideal for individuals who are professional, energetic, and passionate about delivering excellence in guest service. The salary and employment type are competitive and align with the hospitality industry standards for this position.