Host and Hostess

Shreveport, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

training programs

team events

Job Description

The hiring establishment is a full-service restaurant renowned for its commitment to providing guests with an exceptional dining experience characterized by warm hospitality, attentive service, and high standards of cleanliness and customer care. Known for its inviting atmosphere and excellent cuisine, this restaurant has built a strong reputation within the community for delivering not only delicious meals but also outstanding customer service. It operates in a dynamic and fast-paced environment where every team member plays a crucial role in creating memorable experiences for guests.

The position available is for a Host/Hostess, a vital role that serves as the f... Show More

Job Requirements

Must be able to read menus
must be able to articulate clear greetings and farewells to guests
must be able to understand requests for assistance
must be able to clearly communicate guests’ needs to waiters, bussers, managers
must be able to hear well in a loud environment to answer telephone and respond to guest requests
must be able to walk and stand during entire shift
must be able to reach, bend, stoop and wipe
must be able to carry trays or supplies (10-30 lbs)
flexibility to work a variety of shifts including nights and weekends
desire to help out where needed and work as part of a team
ability to thrive in a fast-paced environment
appetite for learning and great food

Job Qualifications

Six months experience in a full-service restaurant preferred
passion for providing extraordinary service
upbeat, outgoing and positive attitude
ability to assist guests and possess great guest relations skills
ability to work positively in a fast-paced environment
ability to stand, walk and stay focused and alert for extended periods
ability to work effectively within a team

Job Duties

Greet incoming and departing guests warmly with a genuine smile and eye contact
escort them to assigned dining area
present menus
announce waiter’s name
use visual cues to seat guests in either the bar or dining area depending on their preference
inform guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
manage the flow of guests into the dining and bar areas
provide accurate wait times to incoming guests if appropriate
tend to special guest needs and requests
be observant to guests' needs throughout dining experience to ensure they receive high quality service
protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
help dining room staff by setting and clearing tables
contribute to team effort by accomplishing related results as needed

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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