Host

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $28.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Paid Time Off

401k Retirement Plan

Pre-tax commuter benefits

Wellness Program

employee discount

Staff meal

Uniform and dry cleaning

Referral Bonus

Job Description

Maxime's is an esteemed private members' club recently established by the renowned club owner and entrepreneur Robin Birley, celebrated for his ownership of prestigious private members' clubs such as 5 Hertford Street and Oswald's in London. This newest venture is located on Madison Avenue, New York, occupying the historic site of the former Westbury Hotel. With a commitment to upholding the Birley tradition, Maxime's aims to deliver unparalleled experiences for its members and guests, emphasizing exclusivity, comfort, and discretion.\n\nThe club's mission is rooted in excellence in hospitality and service standards, focusing on delivering experiences that combine warmth, personality, and humility... Show More

Job Requirements

Demonstrated knowledge of general directions, travel times and access points to various forms of transportation
Excellent customer service skills, with a friendly and approachable attitude
Strong communication skills, both verbal and written
Familiarity with reception or front desk operations and procedures is beneficial, but not required
Previous experience working in a guest relations or hospitality setting preferred
The ability to speak multiple languages is always welcomed
Knowledge of phone systems and proper phone etiquette, or ability to learn
Ability to handle difficult situations calmly and professionally
Strong attention to detail, observational, and organizational skills
Able to work well in a team environment
Able to multi-task and always remain composed

Job Qualifications

Minimum 2+ years working as a host in a fine dining restaurant or hotel environment in a similar capacity
Has a passion for exceptional hospitality in food and beverage
Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Operates at a high level of integrity, accuracy, and attention to detail
TIPS Certification preferred
NYC DOH certification preferred
Familiarity with restaurant POS and reservations systems is preferred
Ability to learn and adapt to new systems (Tevalis & SevenRooms) required
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Willingness to maintain a clean, healthy, and safe working environment
Ability to coordinate multiple activities with attention to detail
Ability to work independently, with minimal supervision

Job Duties

Ensuring all members are welcomed to the club using the appropriate name/title as appropriate
To ensure all club rules set out in the member handbook are adhered to by our members and their guests
To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry
Monitoring all bookings, guest lists, function sheets etc to for accuracy before the start of each service
Directing people to the relevant areas on arrival at the club and uniting members with their guests
To attend any management meetings when necessary
Answering the telephone, dealing with all enquiries and bookings as necessary
Respond to and deal with emails from various teams within the Maxime's
To ensure the Reception Area is kept clean and tidy at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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