Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
top notch benefits
career-long training and development
opportunities for growth
Supportive team environment
employee recognition programs
Job Description
Eli's Restaurant Group is a renowned dining establishment known for its exceptional cuisine, outstanding service, and welcoming atmosphere. The group has built a strong reputation in the hospitality industry by fostering a culture of care, creativity, passion, and excellence. With a commitment to providing top-notch benefits, continual training, career development opportunities, and a supportive team environment, Eli's Restaurant Group is more than just a workplace—it is a community where employees are valued and empowered to grow professionally and personally.
The role of a Host at Eli's Restaurant Group is integral to delivering an exceptional guest experience. As the f... Show More
The role of a Host at Eli's Restaurant Group is integral to delivering an exceptional guest experience. As the f... Show More
Job Requirements
- Physical ability to meet the demands of the role, including seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours
- Ability to communicate clearly and politely with guests and team members
- Flexibility to perform additional duties as assigned
- Willingness to adhere to company grooming and dress code standards
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is advantageous
- Strong communication and interpersonal skills
- Ability to remain professional and courteous under pressure
- Familiarity with reservation and seating system software is a plus
- Demonstrated teamwork and collaboration abilities
- Commitment to maintaining grooming and dress code standards
Job Duties
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Manage reservation system
- Ensure reservations are prioritized and seated in a timely manner
- Strive to accommodate walk-in guests whenever possible
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests according to company standards
- Understand and operate the reservation/seating system
- Assist in wiping down and setting tables in between turns
- Maintain professional and warm guest communications - inside the restaurant or via phone/email
- Communicate respectfully and clearly with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Maintain cleanliness and organization at the host stand and front door area
- Additional service and/or operational tasks as determined by manager
- Adhere to grooming and dress code standards
- Assist teammates to anticipate all other FOH needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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