Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Summer House is a vibrant restaurant situated within the Durango Casino & Resort in Southwest Las Vegas, known for its year-round warm and inviting atmosphere where summer never ends. Emphasizing a California-inspired menu crafted with fresh, locally sourced ingredients and sustainable products, the restaurant offers a delightful culinary experience featuring Cali-style tacos, fresh salads and vegetable plates, housemade pasta and pizzas, and entrees from a live-fire wood grill. Guests can enjoy indoor and outdoor dining options along with specialty beverages such as rosé poured all day from the signature Rose Cart, an extensive wine selection, and handcrafted cocktails. Positioned conveniently... Show More
Job Requirements
- Ability to greet guests warmly and professionally
- availability to work flexible hours including nights, weekends, and holidays
- physical ability to lift and move up to 50 pounds
- ability to stand and walk throughout the shift
- English communication skills in written and spoken form
- customer service orientation
- adherence to company policies and procedures
- successful completion of alcohol awareness training
- ability to work in a noisy and variable environment
- reliable and punctual
- team player mindset
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus
- strong communication skills
- ability to multitask in a fast-paced environment
- basic computer and telephone skills
- friendly and professional demeanor
- ability to follow safety and sanitation guidelines
- teamwork and collaboration skills
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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