Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Work Schedule

Flexible
Day Shifts

Job Description

Denny's is a renowned American casual dining restaurant chain known for its welcoming atmosphere and quality comfort food served 24/7. With a legacy that spans decades, Denny's prides itself on being "America's Diner," offering a wide variety of classic breakfast, lunch, and dinner options to customers of all ages. The company values inclusivity, hospitality, and exceptional guest service, emphasizing creating a home-like dining experience that makes every guest feel valued and appreciated. Denny's operates in numerous locations nationwide, supporting a dynamic team-oriented environment where employees are encouraged to develop their skills and grow within the organization.

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Job Requirements

  • High school diploma or equivalent
  • customer service experience preferred
  • ability to greet and interact with guests warmly
  • effective communication skills
  • ability to work in a fast-paced environment
  • basic math skills
  • willingness to follow cash handling procedures
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or hospitality role advantageous
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor
  • ability to handle multiple tasks in a fast-paced environment
  • basic math skills for handling cash transactions
  • strong problem-solving abilities
  • team player attitude
  • flexibility to work various shifts including weekends and holidays

Job Duties

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party
  • determines special needs such as highchairs or special menus
  • seats customers at tables or booths appropriate for their needs and those of the restaurant and introduces feature of the day
  • assists with beverages
  • provides total guest satisfaction
  • cleans, completes side work, and organizes supplies as needed
  • willingly assists other team members without being asked
  • collects payment from customers immediately in accordance with established cash handling procedures, inquires about food or service satisfaction and handles customer complaints or suggestions appropriately
  • keeps hostess area stocked and clean such as to-go items and bakery products
  • handles incoming telephone calls immediately and takes to go orders as appropriate
  • maintains proper supply of clean menus
  • periodically supplies customers with initial beverage suggestions and provides beverage order and refills
  • assists service personnel in clearing and setting tables
  • resolves complaints as he or she becomes aware of them, notifying the manager of any complaints received

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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