Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.10 - $16.00
Benefits
Paid Time Off
Medical Coverage
Dental Insurance
vision coverage
Guest discounts
Employee assistance program
employee appreciation party
Job Description
30hop Restaurant is an acclaimed Midwest-based, full-service American bar and kitchen, headquartered in Ankeny, IA. Established as a dynamic dining destination, 30hop is renowned for its locally curated selection of craft beers, diverse and flavorful menu, and a vibrant atmosphere that celebrates good times and community spirit. With three thriving locations across Iowa and expansion into Nebraska, Kansas, and Missouri, 30hop is on a promising trajectory poised to surpass $30 million in combined revenue this year. This growing enterprise is committed to excellence, driven by teamwork, professionalism, and meticulous attention to detail. The restaurant prides itself on delivering exceptional guest... Show More
Job Requirements
- Must be 16 years of age or older
- Strong communication and organizational skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Friendly enthusiastic demeanor with a focus on creating a welcoming atmosphere for guests
- Willingness to collaborate with the team and contribute to the overall guest experience
- Availability to work nights weekends and holidays
Job Qualifications
- Must be 16 years of age or older
- Strong communication and organizational skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Friendly enthusiastic demeanor with a focus on creating a welcoming atmosphere for guests
- Willingness to collaborate with the team and contribute to the overall guest experience
- Availability to work nights weekends and holidays
Job Duties
- Assist the service team by delivering food to guests promptly and ensuring presentation is in line with high standards
- Reset tables quickly and efficiently to maximize seating capacity
- Communicate with kitchen staff to ensure accurate orders and timely delivery
- Support team members in any tasks required to maintain efficient restaurant operations
- Regularly check restroom cleanliness and attend to guest needs in these areas
- Welcome guests warmly and enthusiastically ensuring a positive first impression
- Assist guests by seating them promptly and providing menus with a smile
- Accurately calculate wait times and communicate them to walk-in guests
- Create and manage a waitlist ensuring fair seating for all parties and minimizing wait times
- Ensure smooth transitions between seating and service to maintain efficient operations
- Communicate effectively with management service staff kitchen staff and bussing staff to ensure the restaurant operates smoothly
- Assist with phone inquiries reservations and to-go orders professionally and efficiently
- Relay accurate wait times and seating plans to guests and service staff
- Plan seating arrangements to optimize space and flow of the restaurant
- Assist in opening duties and ensure a polished professional environment is maintained
- Other duties as assigned
Job Location
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