Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Paid Time Off
Medical Coverage
dental coverage
vision coverage
Guest discounts
Employee assistance program
employee appreciation party
Job Description
30Hop Restaurant is a rapidly growing Midwest-based full-service American bar and kitchen with locations expanding beyond its successful three Iowa branches to welcoming guests in Nebraska, Kansas, and Missouri. Founded on a commitment to excellent hospitality, 30Hop is poised to surpass $30 million in combined revenue this year, reflecting its growing brand recognition and dedication to high standards. Known for its unique yet approachable atmosphere, the restaurant offers a locally curated selection of craft beers alongside a diverse menu crafted to satisfy a wide range of tastes. The establishment prides itself on providing memorable guest experiences through teamwork, professionalism, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous experience in a fast-paced restaurant environment preferred
- must be 16 years of age or older
- availability to work weekends and holidays
- friendly and professional demeanor with a team-oriented attitude
- excellent time management and organizational skills
- ability to multitask and prioritize tasks efficiently
- strong problem-solving skills and ability to handle stressful situations
Job Qualifications
- Must be 16 years of age or older
- available to work weekends and holidays
Job Duties
- Welcome guests warmly and enthusiastically, ensuring a positive first impression
- assist guests by seating them promptly and providing menus with a smile
- accurately calculate wait times and communicate them to walk-in guests
- create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times
- ensure smooth transitions between seating and service to maintain efficient operations
- communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly
- assist with phone inquiries, reservations, and to-go orders professionally and efficiently
- relay accurate wait times and seating plans to guests and service staff
- reset tables quickly and efficiently to maximize seating capacity
- plan seating arrangements to optimize space and flow of the restaurant
- regularly check restroom cleanliness and attend to guest needs in these areas
- assist in opening duties and ensure a polished, professional environment is maintained
- assist the service team by delivering food to guests promptly and ensuring the presentation is in line with our high standards
- communicate with kitchen staff to ensure accurate orders and timely delivery
- support team members in any tasks required to maintain efficient restaurant operations
- other duties as assigned
Job Location
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