Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Great pay
Overtime eligibility for schedules over 40 hours/week
Paid Sick Leave benefits available in applicable states
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned full-service restaurant chain known for its authentic Italian-American cuisine and warm, inviting atmosphere. With locations across the United States, Maggiano's emphasizes high-energy dining rooms inspired by the pre-war era of Little Italy, offering guests an experience that blends traditional family recipes with modern hospitality. Each restaurant is uniquely designed to reflect the cultural heritage and history of its host city while maintaining a consistent philosophy of quality, authenticity, and excellent customer service. Maggiano's Little Italy is dedicated to creating a welcoming environment both for guests and its employees, fostering a workplace that feels like... Show More
Job Requirements
- Must provide a minimum of 1-year full service restaurant experience or the equivalent
- Must have accurate mathematic skills
- Knowledge of menu and specials
- Familiarity with restaurant layout including table numbers and station numbers
- Must be willing and able to meet personal schedule requirements punctually
- Must be warm, sincere, and outgoing in personality
- Ability to stand for long periods of time while on duty
- Capability to move safely throughout all areas of the restaurant
- Comfortable working amidst noise in confined crowded space
- Must be able to move chairs and transport high chairs and/or booster seats to tables when necessary
- Willingness to work nights, weekends, and holidays
Job Qualifications
- Must provide a minimum of 1-year full service restaurant experience or the equivalent
- Must have accurate mathematic skills
- Knowledge of menu and specials
- Familiarity with restaurant layout including table numbers and station numbers
- Must be willing and able to meet personal schedule requirements punctually
- Must be warm, sincere, and outgoing in personality
- Ability to stand for long periods of time while on duty
- Capability to move safely throughout all areas of the restaurant
- Comfortable working amidst noise in confined crowded space
- Must be able to move chairs and transport high chairs and/or booster seats to tables when necessary
- Willingness to work nights, weekends, and holidays
Job Duties
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- Take all reservation calls and record necessary information
- Confirm applicable reservations according to standing operating procedure
- Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled and all servers have a fair share
- Maintain an accurate head count of guests seated in each station
- Fill out telephone message pads completely and pass on to appropriate person within 10 minutes
- Check washrooms and coordinate cleaning with bus staff
- Ensure host desk and waiting area are clean and organized
- Sell and account for gift certificate sales
- Move tables as needed for party size
- Interact pleasantly and humorously with guests
- Communicate effectively with guests
- Quote wait times accurately
- Assign tables efficiently
- Fill out and maintain host control sheet
- Anticipate needs of special parties
- Coordinate seating needs with service, bus, and other host staff
- Inform guests cordially about wait system and waiting area
Job Location
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