Host

Irving, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive salary

Employee Discounts

flexible scheduling

Opportunities for career advancement

Supportive team environment

Training and development programs

Paid Time Off

Job Description

Our establishment is a vibrant and welcoming restaurant known for delivering an exceptional dining experience to every Guest. As a host or hostess, you will be the first point of contact upon a Guest's arrival, playing a pivotal role in setting the tone for their entire visit. Our restaurant thrives on a team-oriented culture, operating in a high-volume and fast-paced environment where guest satisfaction is a top priority. We value warm, gracious, and efficient service to ensure that every Guest feels welcomed and well cared for from the moment they walk through our doors.

In this role, you will... Show More

Job Requirements

No previous restaurant experience required
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to communicate clearly and effectively in the predominant language(s) of our Guests
Must have exceptional grooming habits
Ability to work flexible hours including nights, weekends, and holidays
Physical stamina and endurance to handle a fast-paced work environment

Job Qualifications

Be able to communicate clearly and effectively in the predominant language(s) of our Guests
Must have exceptional grooming habits
Ability to work well as part of a team
Strong interpersonal and customer service skills
Prior experience in hospitality or customer-facing roles is a plus but not required
High school diploma or equivalent preferred
Basic knowledge of restaurant operations is beneficial but not essential

Job Duties

Warmly and graciously greet all Guests upon arrival
When possible, open the front door for Guests entering or leaving the restaurant
When immediate seating is limited, record Guest names and number of people in party
Call out name and number of party when tables become available
Provide Guests with estimated waiting time
Accommodate special seating requests for Guests whenever possible
Seat Guests based on Guest preferences and balancing of customer flow in service stations
Upon seating, let the Guests know their Server's name and offer them a menu
Inspect table for proper presentation and completeness
Relay messages to Servers and Guest Assistants as needed
Inquire about the Guests' experience and handle or inform the General Manager, Manager or Shift Leader of any issues
Thank Guests as they leave and invite them to return

Job Location

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