Host

The available position for Restaurant Host plays a pivotal role in the guest experience at City Winery. As the first and final point of contact for visitors, the Restaurant Host ensures that every guest is welcomed warmly, guided efficiently through the dining experience, and thanked upon departure. This role requires versatility, as hosts manage various tasks including greeting guests, handling inquiries and reservations, and maintaining the dining area’s presentation and safety. The Restaurant Host is vital to delivering a seamless, high-end hospitality experience that meets the expectations of City Winery’s discerning clientele. The host works collaboratively with other staff members and management, balancing guest accommodation with operational needs, including managing calls, walk-ins, and seating logistics.

Moreover, this role demands a thorough understanding of the City Winery brand, including its history, culture, programming, menu details, and allergen information. Hosts are expected to communicate menu specifics knowledgeably and ensure that guest needs are met with professionalism and warmth. The position requires strong interpersonal skills, an ability to problem-solve in real-time, and a polished personal presentation. Physical stamina is also essential, as the role necessitates standing, walking, and performing various physical tasks throughout shifts that often span days, nights, weekends, and holidays. City Winery offers a dynamic work environment where hospitality is practiced as a true philosophy, and the Restaurant Host is integral in maintaining the high standards of guest service that the brand is celebrated for. This is an exceptional opportunity to join a creative, community-focused team dedicated to delivering memorable experiences through hospitality, cuisine, music, and wine.Show Less