Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
flexible schedule
team environment

Job Description

Glory Days Grill is a well-established restaurant chain known for its vibrant atmosphere and commitment to delivering exceptional dining experiences. As a restaurant focused on American cuisine, Glory Days Grill combines a lively dining environment with high-quality food and friendly service to create memorable moments for its guests. With multiple locations, the establishment prides itself on its dedication to customer satisfaction and a team-oriented work culture. Hosting responsibilities at Glory Days Grill provide a critical first impression to guests, as hostesses are the initial point of contact when customers arrive. This role is essential for setting the tone of the dining experience and ensuring smooth operations in the front of the house.

The restaurant hostess at Glory Days Grill plays a pivotal role in welcoming guests, managing seating arrangements, and maintaining an organized dining environment. This position requires interacting with guests in a warm, efficient, and professional manner, ensuring that everyone feels valued and comfortable from the moment they enter. Hostesses are expected to assess the seating area continually, escort guests to available tables, and update the dining room seating chart as needed. Beyond greeting and seating, hostesses assist in managing guest wait times and providing updates for those waiting for take-out orders, thus enhancing customer experience during busy periods.

This role carries a responsibility not only for guest interaction but also for maintaining the appearance and quality standards of the restaurant. Hostesses are trained to observe and report any issues related to product quality or equipment functionality immediately to management. The position demands multitasking and teamwork, as hostesses contribute to the smooth operation of the restaurant by assisting others when necessary and seeking help in return during busy shifts. The restaurant fosters a cooperative work environment where everyone's contribution is valued and essential to success.

Safety, sanitation, and professionalism are core elements of the hostess role. Employees must adhere to food safety standards, practice proper hygiene, and maintain a clean and orderly workstation. Glory Days Grill enforces policies ensuring all staff members comply with local regulations regarding age and certification requirements for working in a food service establishment that serves alcohol. The position requires punctuality, dependability, and a commitment to personal appearance standards, including wearing a clean uniform and maintaining proper grooming.

This role is suitable for individuals aged 16 or older and adheres to local labor laws. Hosts at Glory Days Grill earn at least minimum wage, with starting hourly pay rates of $12 in Virginia and $15 in Maryland. Training is provided to ensure staff members are well-prepared to handle their duties efficiently and uphold the restaurant's service quality.

Working as a hostess at Glory Days Grill means being part of a busy, fast-paced team in an active restaurant environment. Candidates should be comfortable with fluctuations in temperature and noise typical in restaurant settings, and be ready to engage guests with enthusiasm and professionalism. Overall, the hostess at Glory Days Grill serves as an ambassador for the restaurant's hospitality, ensuring a positive and welcoming start to every guest's dining experience.

Job Requirements

  • Must be 16 years or older
  • Meet local requirements for working in food service establishments serving alcohol
  • Ability to work flexible hours including evenings and weekends
  • Reliable and punctual with good attendance record
  • Ability to stand for extended periods
  • Maintain professional appearance and hygiene standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality roles
  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Team player with positive attitude
  • Basic computer skills for managing seating charts

Job Duties

  • Greet and welcome guests as they arrive
  • Assess dining room and seat guests at accommodating tables
  • Escort guests to their tables and manage seating chart updates
  • Communicate wait times and order status to guests
  • Maintain cleanliness and organization of hostess station
  • Assist team members and participate in training new staff
  • Monitor quality standards and report issues to management

Job Criteria

Experience

Entry Level (1-2 years)


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