Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $12.25 - $15.25
diamond

Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969, widely recognized for its distinctive Southern country theme, delicious home-style meals, and a charming atmosphere that encourages guests to feel right at home. With over 70,000 team members nationwide, Cracker Barrel prides itself on fostering a culture rooted in hospitality, community, and inclusiveness. The company offers a combination of a unique dining experience and retail shopping, featuring a variety of food items, gifts, and nostalgic merchandise that resonates with a broad audience. From its comfortable rocking chairs on the porch to its classic country music, Cracker Barrel provides a warm environment where guests can gather, relax, and create memorable moments with their family and friends.

As a Host at Cracker Barrel, you will be a vital part of the team that makes every guest visit special. Your role begins the moment guests walk through the door, as you provide a genuine welcome that sets the tone for their dining experience. You will manage the flow of the dining room by overseeing the waitlist, communicating wait times with a friendly attitude, and ensuring each table is prepared for new guests in a timely and efficient manner. The Host position is pivotal in maintaining a smooth and welcoming atmosphere, especially during busy times, ensuring guests feel valued and comfortable while they wait for seating. Cracker Barrel emphasizes a team-first environment where employees support each other and share in the pride of delivering excellent service together.

This role is ideal for individuals who possess a warm, approachable demeanor, can maintain composure under pressure, and thrive while working amidst a vibrant team. No prior restaurant experience is necessary as comprehensive training will be provided, making it accessible for those new to the hospitality industry. The company offers competitive pay, same-day pay access, and a variety of benefits designed to support both full-time and part-time employees. Benefits include health insurance eligibility from day one, vacation time, employee assistance programs, and development opportunities through the industry-leading PAR training program. Furthermore, Cracker Barrel promotes growth with a 401k plan including company matching after 90 days and an employee stock purchase program that allows employees to invest in the company’s future.

In addition to the tangible benefits, the culture at Cracker Barrel is grounded in belonging and recognition, with onboarding and training tailored to set employees up for success. Regular employee events and recognition programs contribute to a workplace where every team member feels appreciated and motivated. Extra perks include a 35 percent discount on food and retail items and access to exclusive discounts on products and services such as home goods, travel, and cell phones, which enrich the overall employee experience.

Joining Cracker Barrel means being part of more than just a restaurant; it means joining a community that values quality service, teamwork, and personal growth. Whether you are greeting guests with a smile, rolling out fresh biscuits, or supporting operations behind the scenes, your role matters and contributes to a larger purpose of making guests feel welcome and at home. Those seeking a dynamic, rewarding job with opportunities for advancement and a supportive work environment will find a fulfilling career path at Cracker Barrel. Apply today and become a part of a team where you’ll not only work but thrive in good company.

Job Requirements

  • ability to greet guests warmly
  • manage waitlists and seating arrangements
  • strong communication skills
  • team player attitude
  • ability to work flexible hours including weekends and holidays
  • reliable and punctual
  • high school diploma or equivalent

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to remain calm and composed under pressure
  • positive attitude and team-oriented mindset
  • basic customer service experience is a plus but not required
  • willingness to learn and adapt in a fast-paced environment

Job Duties

  • greet guests with a warm and friendly welcome
  • manage the waitlist and dining room flow efficiently
  • communicate wait times and updates to guests with positivity
  • ensure tables are clean and prepared promptly for new guests
  • maintain composure and professionalism during busy periods
  • collaborate effectively with team members to enhance guest experience
  • participate in training and development programs as required

Job Criteria

Experience

No experience required


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