Host

Crosswater Grille, located within the scenic Sunriver Resort, is a distinguished dining establishment renowned for its warm hospitality and exceptional service. As a part of Sunriver Resort, Crosswater Grille embraces the core values of trust, open and honest communication, and unwavering commitment. Known for creating a memorable dining atmosphere, the restaurant prides itself on being a destination choice for guests, owners, and associates alike. Sunriver Resort has cultivated a culture where exceptional guest service is paramount, and every interaction contributes to a lasting impression of quality and care. Whether delivering gourmet meals or providing a welcoming environment, Crosswater Grille aims to exceed expectations with every visit.

Crosswater Grille is currently seeking a friendly, outgoing, and professional Host to serve as the first point of contact for all guests. The Host or Hostess is a pivotal role, responsible for establishing the warm, inviting atmosphere that sets the tone for the entire dining experience. This position demands a personable individual who displays a genuine smile and exhibits professionalism in every interaction. As the first person guests encounter upon entering the restaurant, the Host’s presence is essential in shaping the guests' initial and overall impressions.

The Host or Hostess will greet guests warmly, handle inquiries, manage reservations, and assist with service within the restaurant. Operating in alignment with the Sunriver Resort culture and values, the Host supports the resort’s vision to be the premier destination for visitors and residents. This role involves managing seating arrangements efficiently to maximize capacity while ensuring guest comfort and satisfaction. Utilizing proper procedures in guest communication, including telephone etiquette and paging, the Host helps ensure a seamless flow of service.

Additional responsibilities include escorting guests to their tables, distributing menus, managing waitlists during busy periods, and assisting servers with tasks like beverage refills and table clearing as needed. The Host also plays a role in training new team members and leading host team operations by coaching and directing to maintain excellent service standards. This position requires standing for extended periods, physical activity such as lifting up to 20 lbs frequently and occasionally over 40 lbs with assistance, and the ability to bend, squat, crawl, kneel, push, pull, and navigate uneven surfaces.

Crosswater Grille values employees who uphold safety regulations and comply with all resort policies, contributing to a positive, safe, and efficient workplace. The role offers an excellent opportunity for individuals passionate about hospitality and guest service, eager to join a dynamic team dedicated to excellence. Employment type for this position is categorized as other, reflecting flexibility and diversity within the role. Joining Crosswater Grille means becoming a part of a respected establishment that places guests and associates at the heart of its operations, fostering a culture of care, respect, and outstanding service.