
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Job Description
Puttery is a vibrant and modern entertainment destination that masterfully combines the dynamic energy of nightlife with the engaging fun of tech-infused mini golf. With each location offering immersive and creatively themed mini golf courses, a carefully curated selection of cocktails, and chef-inspired menus, Puttery crafts an experience that is both competitively challenging and socially entertaining. The brand is committed to redefining how people connect by seamlessly blending elements of play, style, and hospitality into an unforgettable atmosphere where every visit becomes a celebration.
As an establishment, Puttery stands out as a leader in the experiential entertainment sector, offering not just a venue but a multifaceted social hub. Guests come to Puttery not only to enjoy expertly designed mini golf but also to indulge in high-quality dining and vibrant nightlife experiences. Whether celebrating special occasions or enjoying a casual night out, visitors appreciate the thoughtful design and attentive service that sets Puttery apart.
The Host/Concierge role at Puttery is pivotal, serving as the first point of contact and setting the tone for a warm and inviting guest experience. The position involves warmly greeting and assisting guests, managing reservations, and providing detailed information regarding all venue offerings—dining, gaming, and events. Hosts ensure guests feel acknowledged and informed from arrival through departure, contributing to a seamless and memorable experience.
Beyond greeting guests, the Concierge actively supports the smooth flow of operations by anticipating guest needs, resolving concerns with professionalism, and maintaining clear communication with both guests and staff. This role demands a friendly and professional demeanor, the ability to thrive in a fast-paced environment, and strong organizational skills to manage reservations and guest inquiries efficiently.
Compensation for this position is $16 per hour, reflecting Puttery’s commitment to valuing its team members. Employment in this role involves working in an energetic, guest-facing environment with varying work conditions, including standing and walking for extended periods, and working during evenings, weekends, and holidays.
Puttery also prides itself on fostering an inclusive work environment. The company actively prevents discrimination and harassment of any kind and promotes equity and respect for all employees, regardless of background or personal characteristics. This commitment to diversity and inclusion underpins the company culture and helps ensure a supportive workplace for everyone.
In summary, the Host/Concierge role at Puttery offers a unique opportunity to join a forward-thinking entertainment venue where hospitality, fun, and social connection are at the core of the guest experience. Ideal candidates will be passionate about guest service, capable of multi-tasking, and enthusiastic about creating memorable moments for every visitor.
As an establishment, Puttery stands out as a leader in the experiential entertainment sector, offering not just a venue but a multifaceted social hub. Guests come to Puttery not only to enjoy expertly designed mini golf but also to indulge in high-quality dining and vibrant nightlife experiences. Whether celebrating special occasions or enjoying a casual night out, visitors appreciate the thoughtful design and attentive service that sets Puttery apart.
The Host/Concierge role at Puttery is pivotal, serving as the first point of contact and setting the tone for a warm and inviting guest experience. The position involves warmly greeting and assisting guests, managing reservations, and providing detailed information regarding all venue offerings—dining, gaming, and events. Hosts ensure guests feel acknowledged and informed from arrival through departure, contributing to a seamless and memorable experience.
Beyond greeting guests, the Concierge actively supports the smooth flow of operations by anticipating guest needs, resolving concerns with professionalism, and maintaining clear communication with both guests and staff. This role demands a friendly and professional demeanor, the ability to thrive in a fast-paced environment, and strong organizational skills to manage reservations and guest inquiries efficiently.
Compensation for this position is $16 per hour, reflecting Puttery’s commitment to valuing its team members. Employment in this role involves working in an energetic, guest-facing environment with varying work conditions, including standing and walking for extended periods, and working during evenings, weekends, and holidays.
Puttery also prides itself on fostering an inclusive work environment. The company actively prevents discrimination and harassment of any kind and promotes equity and respect for all employees, regardless of background or personal characteristics. This commitment to diversity and inclusion underpins the company culture and helps ensure a supportive workplace for everyone.
In summary, the Host/Concierge role at Puttery offers a unique opportunity to join a forward-thinking entertainment venue where hospitality, fun, and social connection are at the core of the guest experience. Ideal candidates will be passionate about guest service, capable of multi-tasking, and enthusiastic about creating memorable moments for every visitor.
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in a concierge, guest service, or hospitality role
- Ability to thrive in a fast-paced, high-energy environment
- Experience with computerized booking and point-of-sale systems
- Strong organizational, teamwork, and multitasking skills
- Excellent verbal and written communication skills
- Ability to stand and walk for extended periods
- Ability to lift and move up to 25 pounds without assistance
- Availability to work evening, weekend, and holiday shifts
Job Qualifications
- Friendly, professional, and engaging personality with a passion for guest service
- Ability to thrive in a fast-paced, high-energy environment
- Strong organizational, teamwork, and multitasking skills
- Minimum one year of experience in a concierge, guest service, or hospitality role
- Experience with computerized booking and point-of-sale systems
- Bilingual abilities a plus
- Excellent verbal and written communication skills
- High school diploma or equivalent required
- Familiarity with reservation or event management software preferred
- Demonstrated ability to communicate effectively and collaborate across all levels of staff
Job Duties
- Greet and assist guests warmly, offering personalized recommendations and information about the venue
- Create a seamless arrival and departure experience for all guests
- Act as a brand ambassador by promoting food, beverage, and entertainment options
- Manage reservations, waitlists, and guest inquiries through the reservation system and phone line
- Maintain awareness of guest activity throughout the venue and proactively offer assistance
- Communicate clearly and courteously with guests and team members
- Support other team members and perform additional duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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