Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $13.25
Work Schedule
Flexible
Benefits
flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation after one year
Competitive benefits after one year
Free telemedicine through First Stop Health after one year
Referral bonus of 250 dollars per referral with no limit
Perks at Work discounts for travel, fitness, auto, event tickets and more
long-term career growth
Job Description
Metro Diner is a beloved restaurant known for its warm, welcoming service, familiar faces, and award-winning food. Since its inception, Metro Diner has built a reputation for delivering simply delicious meals that put 100 percent Guest Satisfaction as the foremost priority. As a company, Metro Diner embodies a unique culture that goes beyond just words — it is a way of life, rooted in genuine hospitality and sincere customer care. Every day, the team at Metro Diner works passionately to create an environment where Guests feel valued and appreciated. The restaurant's commitment to excellence is reflected in its consistent quality of food and the heartfelt service that guests receive upon every visit. The establishment fosters a supportive and inviting atmosphere not only for guests but also for its team members, encouraging growth, teamwork, and long-term career development.
The Host role at Metro Diner serves as a personal representation of the restaurant's overall hospitality and quality. This role requires a friendly individual who understands the importance of making a positive first impression. Greeting each Guest with a genuine smile and ensuring they feel warmly welcomed is essential. Hosts also play a vital role in thanking guests sincerely as they leave, inviting them to return for future dining experiences. Beyond merely managing seating arrangements, the Host is responsible for maintaining an efficient and organized front of house operation by managing waitlists accurately, answering telephone calls promptly, and keeping the dining area tidy and attractive. Metro Diner looks for Hosts who bring poise, professionalism, and excellent communication skills to manage interactions with Guests, team members, and vendor partners effectively. Additionally, experience in a fast-paced environment and the ability to work collaboratively with servers, expeditors, and bussers are highly valued. As a team member at Metro Diner, Hosts enjoy flexible schedules, shift meals, discounts, paid vacation, competitive benefits, telemedicine services, and unique perks such as referral bonuses and access to thousands of discounts through Perks at Work. This role offers not only immediate engagement with a vibrant team but also opportunities for career growth and advancement within the company.
The Host role at Metro Diner serves as a personal representation of the restaurant's overall hospitality and quality. This role requires a friendly individual who understands the importance of making a positive first impression. Greeting each Guest with a genuine smile and ensuring they feel warmly welcomed is essential. Hosts also play a vital role in thanking guests sincerely as they leave, inviting them to return for future dining experiences. Beyond merely managing seating arrangements, the Host is responsible for maintaining an efficient and organized front of house operation by managing waitlists accurately, answering telephone calls promptly, and keeping the dining area tidy and attractive. Metro Diner looks for Hosts who bring poise, professionalism, and excellent communication skills to manage interactions with Guests, team members, and vendor partners effectively. Additionally, experience in a fast-paced environment and the ability to work collaboratively with servers, expeditors, and bussers are highly valued. As a team member at Metro Diner, Hosts enjoy flexible schedules, shift meals, discounts, paid vacation, competitive benefits, telemedicine services, and unique perks such as referral bonuses and access to thousands of discounts through Perks at Work. This role offers not only immediate engagement with a vibrant team but also opportunities for career growth and advancement within the company.
Job Requirements
- A genuine smile
- Commitment to warm and welcoming guest service
- Ability to communicate calmly and professionally
- Knowledge of handling guest wait times accurately
- Ability to maintain efficient seating processes
- Organizational skills to keep the diner front tidy and presentable
Job Qualifications
- Experience as a host in a fast-paced work environment
- Strong communication and people skills
- Ability to manage wait times and guest inquiries gracefully
- Familiarity with using sound systems and headsets for communication
- Organizational skills to keep the front of the diner tidy
Job Duties
- Greet guests with a cheerful and sincere welcome
- Thank guests sincerely and invite them to return
- Seat guests at tables efficiently
- Accurately record guest names on a wait list
- Answer telephone calls promptly by the second ring
- Maintain a tidy and attractive front of the diner
- Collaborate with servers, expo, and bussers to ensure smooth operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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