Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.50 - $18.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized restaurant brand known for its innovative Asian-inspired cuisine and exceptional dining experience. Established with a passion for delivering fresh and flavorful meals, P.F. Chang's has grown into a leading casual dining destination that combines traditional recipes with contemporary culinary techniques. The company values hospitality, quality, and teamwork, making it a preferred workplace for many who seek a dynamic and rewarding career in the restaurant industry. With an emphasis on promoting from within and investing in employee growth, P.F. Chang's provides an engaging work environment where everyone is encouraged to contribute and thrive.

The role of Host or Hostess at P.F. Chang's is vital to maintaining the smooth operation and welcoming atmosphere of the restaurant. As the first and last point of contact for guests, hosts play a crucial role in shaping the overall dining experience, ensuring that every visitor feels valued and comfortable. The position is open for both full-time and part-time employment, with competitive pay ranging from $15.50 to $18.50 per hour depending on experience. Hosts are responsible for managing the restaurant's flow by greeting guests, seating them efficiently, handling wait times accurately, and addressing any queries professionally. This role involves multitasking in a fast-paced environment while upholding high standards of safety and sanitation. Training is provided, making this an ideal opportunity for individuals new to the hospitality industry as well as seasoned professionals looking to grow with a reputable brand. Additionally, the benefits package is comprehensive and tailored to support different team members, including flexible scheduling, paid training, discounted meals, and various insurance and retirement options for qualifying employees. Working at P.F. Chang's means being part of a passionate team dedicated to celebrating life, family, and food, with meaningful work and opportunities for career advancement.

Job Requirements

  • Previous experience is not required – we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, understand how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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