Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
team environment
Employee Discounts
Training and Development
Opportunity for advancement
Job Description
Hoffbrau Steaks is a well-established restaurant known for its commitment to quality food and exceptional customer service. As a popular dining destination, Hoffbrau Steaks prides itself on creating a warm and inviting atmosphere where guests can enjoy a memorable dining experience. The restaurant emphasizes teamwork, a strong work ethic, and professionalism among its employees, ensuring that every guest interaction reflects the company's mission and values. Hoffbrau Steaks is dedicated to maintaining high standards in food preparation, presentation, and service, creating an environment where employees are motivated to excel and grow in their roles.
The role at Hoffbrau Steaks involves being an integral part of the team that delivers top-notch service to guests. Employees in this position are expected to uphold the company mission statement and demonstrate a team player attitude. This role requires an outgoing personality, excellent people skills, and a hard-working, honest character. The employees greet guests with enthusiasm and friendliness, maintain a professional appearance, and work cooperatively with their coworkers to provide an exceptional dining experience. Key responsibilities include welcoming and seating guests, accurately answering questions about food and beverages, and ensuring that all guests have a positive and memorable visit to the restaurant. The role demands a high level of competency as outlined in the training schedule and adherence to standardized operating procedures to maintain consistency in service quality. Employees are expected to be punctual, arrive in uniform and ready to work, and perform additional duties as assigned by management. This position also requires maintaining a safe, clean, and organized work area, managing food orders efficiently, and having a full knowledge of the menu and related information. Proper food handling, sanitation, and organization are continuous responsibilities for the individual in this role. The work environment is dynamic and fast-paced, requiring employees to be flexible, energetic, and ready to handle multiple tasks simultaneously while always prioritizing guest satisfaction. This job offers an opportunity for individuals who enjoy working in hospitality, have strong interpersonal skills, and are committed to providing the highest level of service in a reputable restaurant setting.
The role at Hoffbrau Steaks involves being an integral part of the team that delivers top-notch service to guests. Employees in this position are expected to uphold the company mission statement and demonstrate a team player attitude. This role requires an outgoing personality, excellent people skills, and a hard-working, honest character. The employees greet guests with enthusiasm and friendliness, maintain a professional appearance, and work cooperatively with their coworkers to provide an exceptional dining experience. Key responsibilities include welcoming and seating guests, accurately answering questions about food and beverages, and ensuring that all guests have a positive and memorable visit to the restaurant. The role demands a high level of competency as outlined in the training schedule and adherence to standardized operating procedures to maintain consistency in service quality. Employees are expected to be punctual, arrive in uniform and ready to work, and perform additional duties as assigned by management. This position also requires maintaining a safe, clean, and organized work area, managing food orders efficiently, and having a full knowledge of the menu and related information. Proper food handling, sanitation, and organization are continuous responsibilities for the individual in this role. The work environment is dynamic and fast-paced, requiring employees to be flexible, energetic, and ready to handle multiple tasks simultaneously while always prioritizing guest satisfaction. This job offers an opportunity for individuals who enjoy working in hospitality, have strong interpersonal skills, and are committed to providing the highest level of service in a reputable restaurant setting.
Job Requirements
- Must clearly speak and write English
- required to work flexible shifts and schedules, including weekends and some holidays
- must be able to lift and carry 40 pounds
- required to purchase appropriate uniform upon hiring
- required to stand, walk, lift, climb stairs and bend for long periods of time
- must be able to change kegs out when necessary
Job Qualifications
- Excellent interpersonal skills
- outgoing and enthusiastic personality
- ability to maintain professionalism
- strong communication skills
- ability to learn and follow standard operating procedures
- competency in food and beverage knowledge
- punctuality and reliability
- ability to work well within a team
- basic math skills for handling transactions
- strong work ethic and honesty
- ability to develop positive guest relationships
- knowledge of safety, sanitation, and food handling practices
Job Duties
- Uphold the Hoffbrau Steaks mission statement
- have a team player attitude
- display their hard working and honest character
- possess excellent people skills and display outgoing personalities
- greet all guests with enthusiasm and friendliness
- speak to guests with enthusiasm at all times
- maintain a professional appearance at all times
- report to work as scheduled, in uniform, and ready to work
- maintain professional relationships with all coworkers
- follow checklists and standard operating procedures
- perform duties as assigned
- demonstrate competency as outlined in the training schedule
- provide the highest level of service in accordance with standards
- welcome and seat guests in a manner consistent with company standards
- answer guest questions about food, beverages, and facilities accurately and in a friendly manner
- develop relationships with guests
- communicate with food and beverage staff to ensure guest satisfaction
- ensure that guests have a positive and memorable experience
- identify food orders when ready and deliver items to tables in a timely manner
- maintain a safe, clean, organized, and stocked work area
- maintain full knowledge of menus, recipes, and other pertinent information
- constantly increase knowledge of food, beverages, and other products and services
- prepare work area for opening, mid-shift, or closing
- make appropriate change when necessary
- process credit card transactions in accordance with standards
- do side work during non-busy hours
- perform additional responsibilities as requested by management
- be responsible for constant sanitation, organization, and proper food handling
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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