Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.50 - $20.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant chain recognized for its premium Asian cuisine and exceptional hospitality. Established with a commitment to fresh ingredients, bold flavors, and an inviting atmosphere, P.F. Chang's creates memorable dining experiences for guests across its numerous locations. The company prides itself on a passionate team culture that values growth, respect, and teamwork. As a part of the hospitality industry, P.F. Chang's emphasizes not just the food but the entire guest experience, fostering a warm and welcoming environment for all who visit.

The role of Host or Hostess at P.F. Chang's is a vital front-line position that focuses on delivering outstanding customer service and ensuring the smooth flow of operations in the restaurant. Hiring immediately for both full-time and part-time positions, this role presents an excellent opportunity for individuals looking to enter the restaurant industry, including those without prior experience, as paid on-the-job training is provided. Hosts are responsible for greeting guests with courtesy and professionalism, managing wait times by quoting accurate estimates, and addressing any questions guests may have. They maintain high standards of safety and sanitation by keeping the lobby, host desk, and entryway clean and orderly.

In addition to welcoming and seating guests, Hosts become knowledgeable about the restaurant’s layout, including server areas and table divisions, to facilitate efficient guest service and support seamless food delivery. They assist with curbside and takeout processes to meet diverse customer needs and perform necessary side-work during their shifts to contribute to overall team success. The position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a flexible schedule. Employees at P.F. Chang's benefit from a comprehensive package, including competitive pay, flexible scheduling, opportunities for advancement, and various discounts.

Working at P.F. Chang's is more than just a job; it is an opportunity to be part of a company with a meaningful purpose to Celebrate Life. Family. Food. This position is perfect for candidates passionate about providing memorable hospitality experiences and eager to grow their careers in the restaurant industry. P.F. Chang's fosters an inclusive and supportive workplace where team members can thrive and develop professionally, supported by training and a culture that promotes from within.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, table divisions into server areas, and food delivery procedures
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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