Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k Match
food discounts

Job Description

This job opportunity is with a vibrant restaurant that values customer service and efficient management of dining room operations. The establishment prides itself on creating a welcoming atmosphere for guests, ensuring that each customer feels appreciated and attended to from the moment they walk through the door. This role is ideal for someone who enjoys fast-paced environments and takes pride in contributing to a team that delivers excellent dining experiences. The restaurant operates with a focus on teamwork, customer satisfaction, and smooth service flow. It offers a dynamic workplace where employees are encouraged to develop their skills and grow professionally while working with a passionate team dedicated to the hospitality industry.

The position available is for a Host/Hostess—a crucial role responsible for greeting guests, managing dining room seating, and creating a positive first impression for all visitors. The host will manage the waiting list during peak times, seating guests promptly according to their preferences while maintaining an even table rotation to support fair service work distribution among servers. You will be tasked with providing menus and answering customers’ questions regarding the menu to assist guests in making informed choices. Additionally, you will handle phone calls to take orders for takeout, requiring excellent communication skills and the ability to multitask efficiently. This full-time position offers the opportunity to become part of a supportive team with benefits including health insurance after a 90-day waiting period and eligibility for a 401k match after one year of employment. Food discounts are also available as a perk, with staff enjoying 50% off food items while on duty and cooks eating for free. This role demands a positive attitude, the ability to work well under pressure, and strong organizational skills, making it a rewarding career for those who thrive in a customer-focused, team-oriented environment.

Job Requirements

  • A positive attitude and ability to work well under pressure with all restaurant staff
  • Able to work in a standing position for long periods of time
  • Able to handle money accurately and operate a point-of-sale system
  • Restaurant experience a plus

Job Qualifications

  • Previous experience in a customer-facing role preferred
  • Basic knowledge of restaurant operations advantageous
  • Ability to communicate clearly and politely
  • Familiarity with point-of-sale systems
  • Strong interpersonal skills
  • Positive attitude and teamwork orientation

Job Duties

  • Greeting guests as they enter and putting them on a waiting list as necessary
  • Seating guests at tables and providing menus
  • Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers
  • Answering phone calls and taking orders to go
  • Having a knowledge of the menu

Job Criteria

Experience

Entry Level (1-2 years)


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