Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k Match
food discounts

Job Description

This job opportunity is with a well-established restaurant known for its welcoming atmosphere and exceptional customer service. The establishment prides itself on delivering an outstanding dining experience through attentive service and a vibrant ambiance that appeals to a diverse clientele. It operates in the food service industry, focusing on providing quality meals and hospitality to every guest that walks through its doors.

The role offered is ideal for an individual who enjoys engaging with guests and ensuring their comfort and satisfaction from the moment they enter. As a host or hostess, the candidate will be the first point of contact for customers, responsible for greeting guests with a friendly demeanor and managing the seating arrangements efficiently. The position requires balancing customer preferences with restaurant operational needs, ensuring a smooth and enjoyable visit for patrons while supporting the waitstaff effectively. This role is well-suited for someone who thrives in a fast-paced environment and values teamwork.

The employment type is typically full-time, with benefits provided after certain periods of service. Health insurance becomes available following a 90-day waiting period, reflecting the company's commitment to employee well-being. Additionally, there is a 401k match plan after one year of employment, supporting long-term financial security. The job compensates employees fairly and includes perks like significant discounts on food items for servers, hosts, and combinations while on duty, with cooks receiving their meals free during their shifts.

This position also entails answering phone calls and managing to-go orders, emphasizing the importance of multitasking and efficient communication. A comprehensive understanding of the menu is necessary to assist guests accurately and enhance their dining experience. Knowledgeable hosts can help create a more personalized and smooth service flow, contributing to overall customer satisfaction.

Altogether, this role is perfect for someone looking to grow in the hospitality sector, develop interpersonal skills, and enjoy a dynamic work environment with opportunities for advancement. It emphasizes the importance of a positive attitude, teamwork, and the ability to work under pressure, making it a rewarding job for driven individuals who appreciate a lively and customer-focused workplace.

Job Requirements

  • A positive attitude and ability to work well under pressure with all restaurant staff
  • able to work in a standing position for long periods of time
  • able to handle money accurately and operate a point-of-sale system
  • restaurant experience a plus

Job Qualifications

  • Previous experience in a restaurant setting preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • customer service orientation
  • familiarity with point-of-sale systems is a plus

Job Duties

  • Greeting guests as they enter and putting them on a waiting list as necessary
  • seating guests at tables and providing menus
  • assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers
  • answering phone calls and taking orders to go
  • maintaining a knowledge of the menu

Job Criteria

Experience

Mid Level (3-7 years)


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