Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading restaurant chain known for its high-quality American-Chinese cuisine, dedicated to providing guests with exceptional dining experiences. Established with a commitment to celebrating life through family, food, and culture, P.F. Chang's combines traditional and innovative flavors in a warm and inviting atmosphere. This hospitality company places a strong emphasis on quality food, excellent service, and a welcoming environment, making it a preferred destination for diners seeking both casual and special occasion meals. Operating many locations across the United States and internationally, P.F. Chang's prides itself on its vibrant team culture, focus on employee development, and commitment to maintaining high safety and sanitation standards. They prioritize creating a positive work environment that encourages growth, teamwork, and rewarding service.

The role of Host or Hostess at P.F. Chang's is crucial as it serves as the first point of interaction for guests, setting the tone for their entire dining experience. This position is ideal for individuals passionate about customer service and hospitality, offering immediate hiring opportunities for both full-time and part-time employment. The Host or Hostess is responsible for greeting guests courteously, managing the flow of seating in the restaurant, answering phone calls, making reservations, and providing accurate wait times during busy periods. This role demands excellent communication skills, multitasking abilities, and a focus on maintaining a clean, organized, and safe front-of-house environment.

In this role, team members are trained on restaurant layout, table divisions among servers, and curbside and takeout processes. Hosts and Hostesses also contribute by performing side-work related to their shifts, ensuring the dining area is welcoming and sanitation standards meet P.F. Chang's specifications. The company offers a supportive training program, so previous experience is not required, making it an attractive entry-level opportunity for those looking to build a career in hospitality. Employees receive competitive pay, flexible scheduling, and benefits such as medical, dental, vision insurance based on hours worked, 401(k) retirement plans, paid sick leave where applicable, and various employee discounts.

Working at P.F. Chang's means being part of a passionate team motivated by a meaningful purpose to Celebrate Life. This role is more than just a job; it is a chance to grow, learn, and be part of a community that values its people and guests alike. The company is committed to promoting from within, offering opportunities for advancement to dedicated team members, and fostering a dynamic environment where everyone can succeed and contribute to memorable dining experiences. Additionally, P.F. Chang's respects important holidays by closing most locations on Thanksgiving and Christmas, reflecting their values of family and celebration.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to communicate effectively with co-workers and guests
  • Ability to multi-task in a fast-paced, team-work environment
  • Flexibility to work a variety of shifts

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, server area divisions, and delivery of food
  • Set and clear tables neatly and efficiently according to company specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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