Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K contribution
Life insurance
Learning and Development Programs
Mobility and Advancement Opportunities
Pet insurance
Employee Discounts

Job Description

Atlas Restaurant Group is a renowned hospitality company distinguished by its commitment to delivering exceptional dining experiences across its diverse restaurants. Known for fostering a welcoming environment, the group emphasizes high standards of service, quality, and guest satisfaction. As one of the fastest growing companies in Baltimore, Atlas Restaurant Group values its connection with the community and the personal and professional growth of its employees. The organization is driven by a culture that promotes openness, feedback, and continuous development while maintaining a respectful and team-oriented atmosphere. Employees regularly interact with ownership and senior management, experiencing a transparent and supportive workplace geared toward career advancement and long-term success.

The Host role at Atlas Restaurant Group is a critical front-of-house position that acts as the face of the restaurant. As the first point of contact for guests, Hosts are essential in creating a positive and lasting impression by exemplifying friendliness, professionalism, and attentiveness. This role requires an individual who can effectively manage guest interactions from arrival to departure, including greeting guests, managing waitlists, creating reservations, answering phones, and facilitating smooth seating arrangements. Hosts play an integral part in the dining service flow by ensuring timely and even seating of guests, overseeing cleanliness and organization of the host stand and menus, and conducting routine cleaning duties throughout the restaurant.

This position offers varied compensation depending on location: $15.00 to $22.00 per hour in Maryland, $15.00 to $17.00 per hour in Pennsylvania, $13.25 to $15.00 per hour in Delaware, $13.00 to $16.50 per hour in Florida, and $15.00 to $25.00 per hour in Texas. Both full-time and part-time employment opportunities are available, each offering a comprehensive benefits package designed to support employee wellbeing and career growth.

Key attributes for success in this role include excellent customer service skills, the ability to multitask efficiently in a fast-paced environment, strong organizational capabilities, and effective communication. The Host must adhere to dress code policies and maintain a clean and welcoming environment that reflects the high standards of the Atlas Restaurant Group. Additionally, familiarity with basic computer systems such as Toast POS, Restaurant365, and OpenTable is important, along with a basic understanding of sanitation and safety standards. The role necessitates flexibility in scheduling, including availability during nights, weekends, and holidays, and may require food handler certification depending on local regulations.

Working as a Host within the Atlas Restaurant Group not only means facilitating memorable guest experiences but also gaining opportunities for personal development, learning, and career progression. The company offers a unique workplace culture where every employee is valued as an internal customer and supported through constructive feedback and coaching. This role demands emotional intelligence, teamwork, personal accountability, and the ability to remain calm and effective under pressure, helping to uphold the company’s commitment to excellence and community engagement.

Job Requirements

  • Must have a valid form of identification
  • Guest service experience in hospitality industry preferred
  • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
  • Ability to calculate discounts and tips
  • Ability to apply fractions, percentages, ratios, and proportions
  • Flexibility to work varied shifts including nights, weekends, and holidays
  • May require food handler's certification depending on local regulations

Job Qualifications

  • Guest service experience in hospitality industry is preferred
  • Ability to work efficiently under pressure in a fast-paced environment
  • Strong organizational skills with the ability to multitask
  • Basic understanding of cleanliness and sanitation standards
  • Excellent customer service skills with a polite and attentive demeanor
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • May require a food handler's certification, depending on local regulations
  • Must be able to learn and utilize Toast POS, Restaurant365 systems and OpenTable
  • Basic knowledge of English preferred
  • Ability to read, understand and follow verbal and written company directives and initiatives
  • Ability to use common sense to understand and carry out instructions
  • Ability to creatively solve problems using experience and an outside-the-box mindset

Job Duties

  • Ensure dress code policy is followed consistently
  • Interact with guest, create reservations
  • Assess guest needs and requirements for an unforgettable experience
  • Inform manager and servers/bartenders of guest special occasion
  • Keep host stand clean and organized
  • Ensure menus are clean and ready for service
  • Perform daily and weekly cleaning duties, as well as periodical bathroom checks
  • Rotate seating between different sections to ensure even workloads for server

Job Criteria

Experience

Entry Level (1-2 years)


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