Job Overview

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Employment Type

Full-time
Part-time
diamond

Benefits

Competitive base wage
Tips
free meal
Telehealth medical benefits
Telehealth mental health benefits
Paid Time Off
sick leave
Safe leave
401k plan
Opportunities for advancement

Job Description

Nando's PERi-PERi is a vibrant and well-established restaurant brand known for its unique flame-grilled chicken infused with its signature PERi-PERi sauce. Founded in South Africa and operating on a global scale, Nando's has become synonymous with not only delicious food but also a welcoming and inclusive dining experience. Their commitment to quality food, exceptional customer service, and a friendly environment has earned them a loyal customer base and a reputation for being a fun and dynamic workplace.

At Nando's PERi-PERi, we are currently seeking Hosts to join our team with both full-time and part-time hours available. This role offers more than just a job; it provides an opportunity to be part of a supportive and energetic atmosphere where employees can grow their restaurant careers or simply enjoy earning extra income. The Host plays a crucial role as the first point of contact for guests, acting as a brand ambassador who warmly welcomes everyone and sets the tone for an exceptional dining experience.

As a Host at Nando's, you will be pivotal in managing the flow of the dining area and ensuring every guest feels valued and appreciated. The position demands gracious hospitality, confidence, and the ability to communicate our unique service style in a friendly and approachable manner. Handling pressure with poise and maintaining superior service through tone, words, and body language are key attributes of a successful Host. This role is perfect for individuals who enjoy interacting with people, have a passion for excellent customer service, and thrive in a fast-paced restaurant environment.

Additionally, Nando's offers competitive compensation with a base wage plus tips averaging between $3 to $4 per hour. Employees benefit from free meals during shifts, telehealth medical and mental health benefits for themselves and their families, paid time off (PTO) after one year of service, immediate sick and safe leave, a 401k plan, and opportunities for career advancement through an internal development program. This comprehensive benefits package emphasizes Nando's commitment to the well-being and professional growth of its team members.

Candidates taking on the Host role should expect to work in a fast-paced environment while remaining calm and effective under pressure. The physical demands include standing and walking for long periods, lifting up to 15 pounds, climbing stairs, and performing various movements such as bending, reaching, and pushing. The company is committed to equal employment opportunities and fosters a respectful workplace free from discrimination and harassment, encouraging diversity and inclusion across all positions and departments.

Choosing to work at Nando's means joining a company that values everyone, celebrates diversity, and provides a platform where employees can thrive and succeed. If you are looking for a fun, rewarding job that offers growth opportunities and the chance to be part of a vibrant team, the Host position at Nando's PERi-PERi is an excellent choice.

Job Requirements

  • Ability to take direction and work in a team environment
  • ability to work calmly and effectively under pressure
  • commitment to quality service, and food and beverage knowledge
  • knowledge and comprehension of safety, sanitation, and food handling procedures
  • basic English language and professional communication skills
  • able to independently lift up to 15lbs
  • ability to stand, walk, and climb stairs for 8-10 hours per day
  • hand-eye coordination
  • reaching, bending, twisting, stooping
  • pushing and pulling
  • lifting overhead
  • must be able to climb stairs in multilevel restaurants

Job Qualifications

  • Basic English language skills
  • professional communication skills
  • knowledge of food and beverage service
  • ability to work in a team environment
  • commitment to quality service
  • prior hospitality experience is a plus
  • understanding of safety and sanitation procedures

Job Duties

  • Welcome guests warmly and manage dining room flow
  • explain unique service style to guests in a friendly manner
  • recognize returning and first-time guests
  • ensure guests' needs are met for a positive dining experience
  • maintain poise and superior service under pressure
  • coordinate seating and accommodate special guest requirements
  • act as a brand ambassador representing Nando's values

Job Criteria

Experience

Entry Level (1-2 years)


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