Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.75 - $15.00
Work Schedule
Flexible
Benefits
flexible schedules
meal discounts
Paid vacation
competitive benefits
Free tele-medicine
Referral Bonus
Perks at work
long-term career growth
Job Description
Metro Diner is a well-established restaurant known for its warm, welcoming service, familiar faces, and award-winning food. Located in multiple communities, Metro Diner has built a reputation for serving simply delicious food daily, placing 100% Guest Satisfaction at the heart of its mission. This family-oriented diner prides itself not only on excellent food but on creating a culture where team members truly live and breathe hospitality. With a focus on a positive dining experience from the moment customers walk in the door until they leave, Metro Diner fosters a friendly atmosphere that encourages both returning guests and long-term employment for its team members.
We are currently looking to expand our family by bringing on a Host who will be the personal representation of our hospitality and service quality. This role is essential as it creates the first impression of Metro Diner and the last warm memory guests leave with. The ideal candidate will embody friendliness, professionalism, and a genuine commitment to ensuring every guest receives a cheerful greeting upon arrival and a sincere thank you when leaving. The Host role requires outstanding people skills to communicate calmly and efficiently with guests, team members, and vendor partners, as well as organizational skills to keep the front area tidy and the efficiency to handle high volume during busy periods.
Metro Diner offers flexible schedules to accommodate your lifestyle, including opportunities for front-of-house (FOH) and back-of-house (BOH) meal discounts. After 1 year of service, team members receive paid vacation, competitive benefits, and access to free tele-medicine services through First Stop Health. Employees can also enjoy perks at work including over 30,000 discounts on travel, fitness, auto, event tickets, and more. Referral bonuses of $250 are available for every successful referral with no limit, paving the way for long-term career growth within a supportive and engaging team environment. Joining Metro Diner as a Host means being part of a great team ready to welcome you and help you grow in a rewarding hospitality career.
We are currently looking to expand our family by bringing on a Host who will be the personal representation of our hospitality and service quality. This role is essential as it creates the first impression of Metro Diner and the last warm memory guests leave with. The ideal candidate will embody friendliness, professionalism, and a genuine commitment to ensuring every guest receives a cheerful greeting upon arrival and a sincere thank you when leaving. The Host role requires outstanding people skills to communicate calmly and efficiently with guests, team members, and vendor partners, as well as organizational skills to keep the front area tidy and the efficiency to handle high volume during busy periods.
Metro Diner offers flexible schedules to accommodate your lifestyle, including opportunities for front-of-house (FOH) and back-of-house (BOH) meal discounts. After 1 year of service, team members receive paid vacation, competitive benefits, and access to free tele-medicine services through First Stop Health. Employees can also enjoy perks at work including over 30,000 discounts on travel, fitness, auto, event tickets, and more. Referral bonuses of $250 are available for every successful referral with no limit, paving the way for long-term career growth within a supportive and engaging team environment. Joining Metro Diner as a Host means being part of a great team ready to welcome you and help you grow in a rewarding hospitality career.
Job Requirements
- A genuine smile
- commitment to presenting a positive image of the diner
- ability to communicate effectively with guests and team members
- ability to handle multiple tasks efficiently
- availability for flexible scheduling
- previous hospitality or customer service experience preferred
- ability to maintain cleanliness and order in the front area
Job Qualifications
- Experience as a host in a fast-paced work environment
- ability to provide accurate wait times to guests
- poise and grace to handle guest questions and complaints
- familiarity with sound systems and headsets
- strong organizational skills
- excellent communication and people skills
Job Duties
- Greet guests warmly and sincerely
- seat guests at tables quickly and efficiently
- accurately record guest names on the waitlist
- answer the telephone promptly by the second ring
- keep the front of the diner tidy and attractive
- communicate calmly and professionally with guests, team members, and vendor partners
- work with servers, expo, and bussers to ensure efficient operations focused on guest needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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