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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.98
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Duffy's is a popular restaurant known for providing an outstanding dining experience that emphasizes a welcoming atmosphere and exceptional service. As a reputable establishment, Duffy's prides itself on delivering high-quality food in a comfortable, friendly environment that guests love to return to time and again. The restaurant industry is competitive, and Duffy's maintains its leading position by upholding excellent customer service standards and fostering a team-oriented work culture. Duffy's usually offers full-time employment opportunities with a competitive salary and benefits package to attract and retain talented staff who are dedicated to their craft.\n\nThe Host role at Duffy's is a crucial... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand and walk for long periods
- strong verbal communication skills
- reliable and punctual
- ability to handle stressful situations calmly
- physical ability to lift up to 40 lbs
- flexible availability including days, nights, weekends, and holidays
- dependability
- initiative
- adaptability
- stress tolerance
- attention to detail
- self-control
- integrity
- cooperation
- concern for others
- social orientation
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- knowledge of POS systems
- team player with a positive attitude
- understanding of restaurant operations
- basic math skills for handling orders and payments
Job Duties
- Greet guests and seat them at tables or in waiting areas
- assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- provide guests with menus
- answer telephone calls and respond to inquiries or transfer calls
- input takeout orders accurately into POS system
- speak with guests to ensure satisfaction with food and service, respond to complaints, or make conversation
- maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and guests' concerns are addressed
- receive and record guest dining reservations
- inspect dining and serving areas to ensure cleanliness and proper setup
- inform guests of establishment specialties and features
- inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- assist other restaurant workers by serving food and beverages or by bussing tables
- direct guests to bar area while waiting for a table
- strong MVP Program knowledge
- maintain a positive and professional approach to coworkers and customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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