Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
401(k) Plan
Dining Discounts
Employee assistance program
Paid sick leave
Paid Family and Medical Leave
Referral program

Job Description

Ruth's Chris Steak House, founded in 1965, is a renowned upscale restaurant brand known for delivering exceptional dining experiences and serving high-quality steaks. With a legacy spanning over five decades, Ruth's Chris has built a reputation for excellence, combining a warm and inviting atmosphere with legendary hospitality. The company's success is deeply rooted in its commitment to its team members, whom it treats like family. The working environment encourages employees to be themselves, promotes professional growth, and fosters a passion for creating memorable experiences for guests. Ruth's Chris Steak House operates in various locations, and the pay for this position may vary depending on the location, offering opportunities tailored to regional market standards. The company also provides comprehensive benefits to support the well-being of its employees and their families, making it an attractive employer for those seeking a rewarding career in the hospitality industry.

The Host position at Ruth's Chris Steak House plays a pivotal role in ensuring an extraordinary dining experience by being the first and last point of contact for guests. This role is ideal for individuals who enjoy engaging with people, have a passion for hospitality, and thrive in a fast-paced yet warm and welcoming environment. As a Host, you will be the face of the restaurant, providing a warm welcome to every guest either in person or over the phone, coordinating seating arrangements efficiently, and managing guest flow with enthusiasm and professionalism. You will be responsible for setting the tone of the dining experience by greeting arrivals with genuine warmth, escorting guests to their tables while engaging them in friendly conversation, and bidding farewell with a positive impression that encourages guests to return.

In addition to guest interaction, this role requires excellent communication skills to handle incoming calls professionally and to effectively collaborate with fellow team members to ensure smooth restaurant operations. The host must be a team player, ready to support others and contribute to a positive workplace culture. This position offers an excellent opportunity for those looking for career growth, with access to ongoing training and development programs. Benefits include health insurance eligibility for employees working an average of 30 hours per week, a 401(k) plan with a competitive match, dining discounts, an employee assistance program, paid sick leave accrued from the start, paid family and medical leave after one year of service, and a referral program that rewards employees for bringing new talent into the team. Overall, the Host role is a gateway to a fulfilling career in hospitality, providing a platform to develop valuable skills and build lasting relationships within a supportive and dynamic environment.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Good communication skills
  • Ability to handle multiple tasks simultaneously
  • Availability to work flexible hours including evenings and weekends
  • Positive attitude and professional appearance
  • Willingness to learn and grow within the company

Job Qualifications

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Excellent interpersonal and communication skills
  • Ability to multitask and manage guest flow efficiently
  • Friendly and approachable personality
  • Ability to work in a fast-paced environment
  • Strong teamwork skills

Job Duties

  • Provide a warm welcome to each and every guest who calls or visits our restaurants
  • Effectively coordinate and control guest flow at the door by enthusiastically greeting arrivals, seating, and providing a warm farewell to departing guests
  • Demonstrate hospitality by walking guests to their table and engaging them along the way
  • Answer incoming restaurant calls in a friendly, professional manner
  • Effectively communicate with guests and fellow team members
  • Be a team player and work well with others

Job Criteria

Experience

Entry Level (1-2 years)


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