Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $15.25
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Work Schedule

Flexible
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Benefits

competitive pay
Anniversary pay
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
matching 401(k) plan

Job Description

The Capital Grille is a sophisticated dining establishment renowned for its masterfully prepared cuisine and exceptional service. As part of the fine dining restaurant industry, The Capital Grille offers guests a comfortable yet upscale environment where each visit becomes an experience worth remembering. Known for its commitment to quality, both in food and hospitality, the restaurant places a strong emphasis on nurturing its staff by providing a supportive work environment that encourages professional growth and career development. This culture of excellence not only enhances guest satisfaction but also positions The Capital Grille as a desirable place to work for individuals seeking to build long-term careers in the hospitality sector.

The role available is for a Host, a key position responsible for setting the tone of an exceptional dining experience from the moment guests arrive. This position requires a warm and engaging personality, with the ability to interact with guests in a friendly and polite manner. A Host is expected to manage seating arrangements efficiently, particularly during busy periods, to ensure smooth operations and timely service delivery. Their duties include welcoming guests, engaging in pleasant conversation, introducing them to their server, and managing the waiting list accurately to maintain guest satisfaction. The Host also plays a vital role in maintaining the cleanliness and sanitation of various guest touchpoints within the restaurant, ensuring a comfortable and hygienic environment for all patrons.

In addition to the professional responsibilities, the employment offers variable pay depending on the location, underlining the importance of regional considerations in compensation. The Capital Grille goes beyond just competitive pay by offering an array of benefits that contribute to the overall well-being and motivation of its employees. Benefits include weekly competitive pay, anniversary pay as a token of appreciation for employee tenure, paid sick leave to support health and wellness, and comprehensive medical, dental, and vision insurance coverage. Employees also have access to multiple insurance options, wealth benefits, and flexible spending accounts to manage personal finances and healthcare expenses more effectively. To further support its employees, the company provides dining and other discounts that enhance the personal dining experience. Additionally, The Capital Grille offers a matching 401(k) plan for employees after one year of service, promoting financial security and retirement planning. This benefit is available to employees aged 21 and over, with eligibility criteria applied as appropriate.

Joining The Capital Grille means becoming part of a team that values hospitality seasoned with professionalism and courteousness. The Host position is an excellent opportunity for individuals passionate about guest service and eager to contribute to an esteemed dining venue. For those who enjoy a dynamic work atmosphere where customer interaction and attention to detail are paramount, this role offers a path to grow within a reputable restaurant brand while earning valuable experience in the hospitality industry.

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • ability to manage guest interactions with professionalism and courtesy
  • strong communication skills
  • ability to multitask effectively during busy periods
  • availability to work flexible hours including nights, weekends, and holidays
  • adherence to health and safety regulations

Job Qualifications

  • excellent interpersonal and communication skills
  • ability to handle high volume guest flow efficiently
  • friendly and approachable demeanor
  • prior experience in a customer service or hospitality role preferred
  • basic knowledge of restaurant operations beneficial
  • ability to stand for extended periods
  • teamwork and collaboration skills

Job Duties

  • greet and welcome guests with a warm smile
  • engage in friendly conversation when seating guests
  • introduce guests to their server
  • manage the restaurant waiting list during high volume
  • accurately set guest expectations
  • thank guests sincerely when they leave and invite them to return
  • ensure various guest touch points are regularly cleaned and sanitized

Job Criteria

Experience

Entry Level (1-2 years)


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