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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible schedule
Job Description
IHOP is one of the largest operators of the renowned IHOP Casual Family Dining restaurants, known for providing a welcoming atmosphere and a diverse menu of breakfast, lunch, and dinner options. With a strong commitment to creating a positive experience for both customers and employees, IHOP has built a loyal employee base and prides itself on delivering exceptional dining services. The environment is fast-paced and dynamic, ideal for individuals passionate about customer service in the hospitality industry. IHOP values its employees and offers a supportive workplace to help them thrive and grow.
The role of a Host/Hostess at IH... Show More
The role of a Host/Hostess at IH... Show More
Job Requirements
- No education required
- Ability to stand and walk for extended periods
- Ability to communicate clearly
- Ability to handle guest situations politely
- Physical ability to lift and/or move up to 25 pounds occasionally
- Availability to work flexible hours including weekends, holidays, day and night shifts
- Ability to maintain cleanliness and proper stock levels in restrooms
Job Qualifications
- Ability to perform essential duties satisfactorily
- Skills in greeting and seating guests promptly
- Good communication and interpersonal skills
- Ability to handle guest complaints professionally
- Ability to multi-task efficiently in a fast-paced environment
- Physical capability to stand, walk, talk and lift up to 25 pounds
- Maintain professional relationships with employees and guests
Job Duties
- Greet and seat guests promptly within 30 seconds
- Rotate station seating to ensure quality of guest service
- Handle guest complaints and inquire about dining experience
- Thank guests and invite them to return
- Answer telephone calls and take messages
- Take and complete all to-go orders
- Maintain a waiting list as necessary
- Check restrooms hourly to ensure stock levels and cleanliness
Job Criteria
Experience
No experience required
Job Location
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