Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned Asian-themed casual dining restaurant chain recognized for delivering high-quality cuisine in an inviting atmosphere. Established with a mission to Celebrate Life. Family. Food., P.F. Chang's has built a reputable brand known for its innovative menu featuring fresh ingredients, exceptional service, and commitment to a hospitable dining experience. The company fosters a vibrant work culture that values teamwork, inclusivity, and growth opportunities for its employees. It operates numerous locations nationwide, combining modern dining with traditional Asian flavors to create a unique guest experience. The restaurant places a strong emphasis on promoting an environment where team members can thrive both professionally and personally, making it a preferred employer within the hospitality industry.

We are currently hiring for the position of Host or Hostess on either a full-time or part-time basis, with a pay range of $16.00 to $19.00 per hour depending on experience. This role is pivotal in delivering an exceptional hospitality experience by managing the overall flow of the restaurant and ensuring that every guest receives a warm and professional welcome. As the first point of contact, the Host/Hostess sets the tone for each guest's visit, providing friendly greetings, managing wait times accurately during busy periods, and addressing any guest inquiries with courtesy and efficiency. The role requires maintaining a seamless seating flow, coordinating guest reservations, and supporting food delivery processes to enhance the guest dining experience.

Hosts and Hostesses at P.F. Chang's play an essential role in upholding the restaurant's high standards for safety, sanitation, and customer service. They are responsible for keeping the front and lobby areas clean and organized, implementing sanitation procedures according to company guidelines, and assisting with crowd control to ensure a safe and comfortable environment for both guests and staff. This entry-level position offers a comprehensive paid on-the-job training program designed to equip new hires with the skills needed to excel in the role. Employees benefit from flexible scheduling options to accommodate various lifestyles and commitments, with ample opportunities for advancement as the company prioritizes promoting from within. Additionally, team members enjoy exclusive discounts, referral programs, and are typically off work on major holidays like Thanksgiving and Christmas, enhancing work-life balance.

Joining P.F. Chang's means becoming part of a passionate group of individuals who value meaningful work and exceptional service. The role of Host/Hostess is not just about seating guests but creating memorable first and last impressions that contribute significantly to overall customer satisfaction and loyalty. This position is perfect for those who thrive in dynamic, fast-paced environments and are eager to develop their hospitality skills while contributing to a positive restaurant atmosphere. If you are motivated by teamwork, enjoy engaging with people, and have a commitment to excellence, this opportunity at P.F. Chang's offers a rewarding career path in the culinary and hospitality industry.

Job Requirements

  • Previous experience is not required as training is provided
  • Must have excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work various shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-oriented environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout and how tables are divided into server areas and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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