Host

Grand Rapids, MI, USA|Onsite

Job Overview

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

friendly work environment

Employee Discounts

flexible scheduling

Job Description

ROAM by San Chez is a vibrant and innovative restaurant located in the heart of Grand Rapids, Michigan. Known for its dynamic culinary approach, ROAM offers a unique dining experience characterized by its use of a charcoal-operated Josper oven, which adds a distinct, smoky flavor to its globally inspired dishes. The establishment prides itself on delivering high-volume excitement, much like the nearby DeVos Performance Hall, creating an energetic and welcoming atmosphere for both guests and staff. ROAM by San Chez is more than just a restaurant; it's a destination where guests can explore a variety of global flavors and enjoy... Show More

Job Requirements

High school diploma or equivalent is preferred
previous experience as a host or in a customer service role is preferred but not required
excellent communication and interpersonal skills
strong organizational and multitasking abilities
proficiency with reservation and seating software is a plus
ability to handle high-pressure situations with grace and professionalism
basic math skills for managing waitlists and reservations
friendly, outgoing, and approachable demeanor
professional appearance and attitude
strong attention to detail
ability to work flexible hours, including nights, weekends, and holidays
reliability and punctuality
ability to remain calm and courteous in a fast-paced environment
ability to stand and walk for extended periods
capability to occasionally lift up to 20 pounds

Job Qualifications

Previous experience as a host or in a customer service role is preferred but not required
excellent communication and interpersonal skills
strong organizational and multitasking abilities
proficiency with reservation and seating software is a plus
ability to handle high-pressure situations with grace and professionalism
basic math skills for managing waitlists and reservations

Job Duties

Greet guests as they enter and thank them as they leave
manage the waitlist and seating chart efficiently
escort guests to their tables and provide menus
answer phone calls and handle reservations and inquiries
communicate guest preferences and special requests to servers and kitchen staff
assist with maintaining the cleanliness and organization of the front-of-house area
monitor dining room activity to ensure smooth operations and guest satisfaction
provide accurate wait time estimates to guests
handle guest complaints or concerns with professionalism and seek assistance from management when necessary

Job Criteria

Experience

No experience required

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: