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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.16
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
Job Description
The position is for a Host at a restaurant, a vital frontline role in the dining service industry that focuses on greeting and accommodating guests promptly and professionally. The establishment is a customer-oriented dining venue where exceptional guest service is paramount to creating a welcoming and enjoyable atmosphere. Hosts play a key part in establishing the restaurant's image and guest experience, often being the first point of contact for customers. This role is essential in ensuring smooth front-of-house operations, managing guest seating, wait lists, and phone inquiries efficiently, which requires both interpersonal and organizational skills. As a host, you will... Show More
Job Requirements
- Must be 16 years old
- Ability to greet and seat customers promptly
- Competency with cash register and POS system
- Ability to handle money transactions accurately
- Ability to work while standing and walking for 100% of the shift
- Ability to lift up to 20 pounds
- Completion of hourly position validations including reading training materials
Job Qualifications
- Must be at least 16 years old
- Ability to communicate clearly and effectively with guests and staff
- Basic math skills for handling money transactions
- Friendly and approachable demeanor
- Capable of standing and walking for extended periods
- Previous customer service experience preferred but not required
Job Duties
- Greet and seat customers immediately within 1 minute in a systematic fashion
- Answer the phone
- Run a wait list
- Take to go orders and perform correct money transactions up to twenty times during a scheduled shift
- Suggestively sell and upsell
- Promote store features and specials
- Project a positive image always
- Assist other FOH staff members as needed
- Observe customers and respond to additional requests or complaints
- Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, and hours of operation
- Take out trash, stock supplies, check restrooms, bus tubs, refill ice, and wash glassware as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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