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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $11.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Paid training
Job Description
IHOP is one of the largest and most recognized operators of casual family dining restaurants, known for its welcoming atmosphere and delicious menu offerings. As a company, IHOP prioritizes the well-being and satisfaction of both its customers and employees. The brand has established a loyal employee base through its supportive work environment, competitive pay, and comprehensive benefits package. IHOP continuously seeks to uphold the highest standards of customer service while fostering a positive and dynamic work culture. This approach makes IHOP not only a popular dining choice for families and individuals but also an employer of choice within the hospitality... Show More
Job Requirements
- No formal education required
- ability to stand and walk for extended periods
- ability to communicate clearly
- ability to handle guest interactions professionally
- capability to lift and move up to 25 pounds occasionally
- availability for flexible shifts including nights, weekends, and holidays
- customer-focused attitude
Job Qualifications
- Ability to perform essential duties satisfactorily
- excellent communication skills
- interpersonal skills to maintain professional relationships
- ability to manage guest complaints tactfully
- experience in customer service preferred
- physical ability to stand, walk, and lift up to 25 pounds
- willingness to work flexible schedules
Job Duties
- Greet guests promptly and courteously
- seat guests as soon as a table is available
- rotate station seating to ensure quality service
- handle guest complaints and inquiries about dining experience
- answer telephone and take messages
- take and complete To Go orders
- maintain waiting list as necessary
- check restrooms hourly for cleanliness and stock levels
Job Criteria
Experience
No experience required
Job Location
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