Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.70 - $20.25
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin is a renowned full-service restaurant concept known for its laid-back atmosphere and uniquely quirky vibe. Specializing in gourmet burgers and brews, Red Robin has built its brand around delivering exceptional food experiences accompanied by a fun and welcoming environment. The company prides itself on inspiring guests with delicious menu offerings, highlighted by their world-famous bottomless steak fries. With a team driven by connection, fun, and generosity, Red Robin fosters a sense of belonging where similarities and differences alike are celebrated. As a high-volume restaurant, it offers substantial growth opportunities for team members, with many managers having started in hourly positions. Red Robin's mission is clear: make it fresh, make it fun, make it memorable, and make 'em smile. This is an exciting place to start or grow your career in the hospitality industry, joining a company that values hospitality and teamwork.

The Host role at Red Robin is an essential part of the Front of House service team and embodies the company’s commitment to exceptional guest experiences. As a Host, you will be the guest’s first point of contact and therefore responsible for providing a great first impression by displaying a friendly demeanor and escorting guests to their tables. The role includes managing reservations and handling the waitlist when necessary, ensuring a smooth and welcoming dining experience. This position requires excellent customer service skills and a genuine passion for hospitality. The employment type is hourly, with a pay range from $18.70 to $20.25 per hour, making it a competitive option for those looking to work in a dynamic and engaging restaurant environment.

In addition to competitive pay, the Host position at Red Robin offers numerous benefits aimed at employee satisfaction and growth. Team members enjoy flexible work schedules to balance their personal and professional lives effectively. Employees receive a 50% discount on Red Robin food and a 25% discount for family members, promoting a sense of community even outside work hours. Referral bonuses are available for bringing new team members into the company, encouraging a collaborative and supportive workplace culture. Red Robin also offers extensive benefits including health, vision, dental, accident, critical illness, and hospital indemnity coverage for employees aged 18 and older. There is also a 401k retirement plan with company matching, paid time off accruing with hours worked after one or more years of service, employee stock purchase programs for eligible employees, and excellent avenues for career advancement. Red Robin welcomes passionate individuals who want to be part of a team that values unbridled hospitality and a memorable dining experience for all guests.

Job Requirements

  • Must be 17 or older
  • Availability to work flexible shifts including evenings, weekends, and holidays
  • Ability to stand for extended periods and navigate a busy dining environment
  • Strong verbal communication skills
  • Ability to maintain a positive attitude under pressure
  • Willingness to work collaboratively with a diverse team
  • Commitment to upholding Red Robin’s standards of hospitality

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is beneficial
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Friendly and approachable personality
  • Basic knowledge of restaurant operations is an asset
  • Ability to handle guest concerns with professionalism and patience

Job Duties

  • Greet guests with a friendly demeanor and make a positive first impression
  • Escort guests to their tables and manage seating arrangements
  • Take and manage reservations and waitlists as needed
  • Communicate effectively with the service and kitchen teams to ensure smooth operations
  • Maintain cleanliness and organization of the host station and waiting area
  • Provide timely information to guests regarding wait times and restaurant policies
  • Assist with general front-of-house tasks to support overall guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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