Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading Asian-themed casual dining restaurant chain known for its innovative menu that combines traditional Chinese cuisine with a distinctive global twist. Established in 1993, it has grown to be a highly recognized name in the restaurant industry, with locations across the United States and internationally. P.F. Chang's commitment to delivering an exceptional dining experience extends beyond just outstanding food to include warm hospitality, innovative cooking, and a comfortable atmosphere conducive to family gatherings, celebrations, and everyday dining. The company prides itself on fostering a supportive and rewarding workplace culture where team members are empowered to grow personally and professionally through training and advancement opportunities.

The available position is for a Host or Hostess, offered on a full-time or part-time basis, with pay ranging between $16.00 and $19.00 per hour depending on experience. This role represents the first and last impression guests experience upon entering and leaving the restaurant, making it crucial in maintaining the overall flow and hospitality standards of the dining environment. Hosts at P.F. Chang's are responsible for warmly greeting guests, managing waitlists, seating customers efficiently, and responding to any questions regarding the dining experience or wait times. They play a pivotal role in creating a welcoming ambiance by answering phones, making reservations, and coordinating smoothly with other restaurant staff to ensure an optimal guest experience.

In addition to guest interaction, Hosts are expected to uphold stringent sanitation and safety standards, ensuring clean front entrances, host desks, and lobby areas while managing crowd control effectively. They must familiarize themselves with the restaurant's seating layout and server station divisions to support timely food delivery and seating flow. Responsibilities also include setting and clearing tables according to specific company guidelines and learning the curbside and takeout processes to assist in these areas when necessary. Each shift requires Hosts to complete designated side-work duties, contributing to the overall efficiency and cleanliness of the restaurant.

Training is provided, making this an excellent opportunity for individuals new to the restaurant or hospitality industry who possess strong customer service skills and the ability to multitask in a dynamic, team-oriented setting. Employees benefit from flexible scheduling, paid on-the-job training, career advancement opportunities, discounted meals, and various exclusive employee discounts. Moreover, qualifying team members gain access to medical, dental, and vision insurance, 401(k) retirement plans, and paid sick leave in accordance with local regulations. P.F. Chang's emphasizes a positive team environment and promotes from within, nurturing a culture that values growth, respect, and shared success.

Choosing a position at P.F. Chang's means joining a passionate group of individuals dedicated to celebrating life through family, food, and meaningful work. The role of Host or Hostess is vital in delivering the high standards of hospitality that have earned P.F. Chang's its excellent reputation. If you are enthusiastic about working in a fast-paced environment, enjoy interacting with people, and want to be part of a renowned restaurant brand, this opportunity invites you to apply and grow with P.F. Chang's.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Ability to multi-task in a fast-paced team-work environment

Job Duties

  • Interact courteously with guests answering phones greeting guests seating guests making reservations taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door host desk lobby area and crowd control
  • Learn restaurant seating layout how tables are divided into server areas and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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