Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $16.88
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and gift store chain that has been serving guests since 1969. Known for its wholesome Southern cuisine, charming atmosphere, and unique retail offerings, Cracker Barrel has established itself as a beloved destination for families and travelers alike across the United States. With more than 70,000 team members nationwide, the company prides itself not only on quality food and memorable experiences but also on being a place where people can reconnect, relax, and feel truly at home. Cracker Barrel blends a traditional Southern country theme with warm hospitality, making it much more than just a restaurant, but a community gathering place. As an equal opportunity employer, Cracker Barrel values diversity and inclusivity, ensuring a welcoming environment for all employees regardless of their background or identity.

The Host role at Cracker Barrel is pivotal in creating a welcoming and efficient dining experience for guests. As the first point of contact, hosts play an essential part in setting the tone for the visit by greeting guests warmly, managing the waitlist, and orchestrating the flow of the dining room. This position is perfectly suited for someone who thrives in a team-oriented environment and enjoys engaging with people by making them feel comfortable and valued from the moment they walk through the door. While previous restaurant experience is not required, hosts receive comprehensive training through Cracker Barrel's industry-leading PAR training program that begins from day one. This role demands a calm and positive attitude, especially during busy periods, ensuring guests receive attentive and timely service.

Beyond the immediate job duties, working as a Host for Cracker Barrel offers numerous benefits and growth opportunities. Employees gain access to competitive pay, same-day pay options, and benefits including health insurance eligibility from day one for both full and part-time staff. There are opportunities for career advancement supported by training and development programs, a 401k plan with company matching contributions, as well as an employee stock purchase program. The company fosters a culture of belonging through ongoing recognition programs and employee events, which help bring the team together. Moreover, employees enjoy exclusive discounts on food, retail items, and additional perks on travel, home services, and more. Joining Cracker Barrel means becoming part of a community that truly values each member and their contributions, making it more than just a job but a place to grow, thrive, and belong.

Job Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Friendly and approachable personality
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to handle busy and sometimes stressful situations with composure
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience is a plus but not required
  • Strong interpersonal and communication skills
  • Ability to remain calm and composed in a fast-paced environment
  • Team player with a positive attitude
  • Willingness to learn and undergo training programs offered by the company

Job Duties

  • Greet guests warmly as the first point of contact
  • Manage the waitlist efficiently to maintain smooth seating flow
  • Update guests on wait times with a positive and approachable demeanor
  • Ensure tables are clean and ready for incoming guests
  • Support team members to maintain a comfortable dining environment
  • Stay calm and collected during busy periods to provide excellent service
  • Promote a welcoming atmosphere consistent with Cracker Barrel values

Job Criteria

Experience

No experience required


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