Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
recognition programs
Employee events
employee discount

Job Description

Cracker Barrel is a renowned American restaurant and retail company that has been serving up comfort food and Southern hospitality since 1969. Known for its unique combination of a restaurant and country store, Cracker Barrel offers guests a warm and inviting atmosphere where they can enjoy wholesome meals, find one-of-a-kind gifts, and experience a sense of home away from home. With more than 70,000 team members nationwide, Cracker Barrel prides itself on fostering a culture that values teamwork, authenticity, and a strong connection to the community it serves. This company is dedicated to creating memorable moments for its guests by focusing on quality, tradition, and a genuine welcome that makes everyone feel valued and comfortable.

The Host role at Cracker Barrel is essential to delivering the signature guest experience. As a Host, you are the friendly face that welcomes guests as soon as they walk through the door, setting the tone for their entire dining experience. This position is perfect for individuals who thrive on interpersonal interaction and enjoy creating inviting environments for others. You will be responsible for managing the dining room flow by organizing the waitlist efficiently, communicating wait times with a warm and positive demeanor, and preparing tables to ensure they are ready for new guests. The role is highly dynamic, requiring you to stay calm and composed during busy periods while maintaining a team-first attitude and positive energy.

Cracker Barrel offers comprehensive training for Hosts, so prior restaurant experience is not required. Starting with the industry-leading PAR training program, you will gain the skills and confidence needed to excel in this customer-focused position. Beyond the vital day-to-day tasks, the Host contributes significantly to the company’s culture of belonging by helping to create a welcoming, organized, and enjoyable dining environment for guests and co-workers alike. Employment at Cracker Barrel comes with competitive weekly pay, the option for same-day access to wages, and eligibility for health insurance from day one for both full and part-time employees. Employees can also benefit from vacation time, an employee assistance program to support well-being, and growth opportunities starting immediately with access to development resources.

Additional perks include a 401(k) plan with company matching available after 90 days, an Employee Stock Purchase Program, and various recognition programs and events that celebrate team contributions and foster camaraderie. Employees also receive exclusive discounts on Cracker Barrel food, retail items, and additional perks like discounts on home, travel, and cellular services. Cracker Barrel is committed to equal opportunity employment and actively promotes a workplace where diversity is embraced and all qualified applicants are considered without discrimination based on race, color, religion, sex, sexual orientation, or any other protected status.

Joining Cracker Barrel means becoming part of a legacy brand where you can grow and thrive while making meaningful contributions in a supportive environment. The Host position is more than just a job; it’s an opportunity to be part of a company that values the moments that matter, creates a warm community for its guests and employees, and offers rewarding experiences every day.

Job Requirements

  • Ability to greet guests warmly and professionally
  • Effective communication skills
  • Capacity to manage multiple tasks simultaneously
  • Availability to work flexible hours including weekends and holidays
  • Basic literacy and numeracy
  • Ability to stand for extended periods
  • Commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to stay calm under pressure
  • Positive attitude and approachable demeanor
  • Team-oriented mindset
  • Willingness to learn and adapt
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room waitlist efficiently
  • Communicate wait times to guests with a positive attitude
  • Ensure tables are clean and ready for new guests
  • Maintain composure during busy periods
  • Collaborate with team members to provide excellent service
  • Assist with general restaurant upkeep as needed

Job Criteria

Experience

No experience required


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