Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
Training and Development
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been serving guests since 1969. Known for its comforting Southern cuisine, warm hospitality, and unique country store offerings, Cracker Barrel has established itself as a beloved destination for families and travelers alike. With more than 70,000 team members across the United States, the company takes pride in its strong roots and commitment to creating an inviting atmosphere where guests can enjoy delicious meals, abundant servings, and a friendly experience that feels like home. The company culture emphasizes teamwork, respect, and inclusivity, providing ample opportunities for personal growth and career development.

The role of a Host at Cracker Barrel is central to delivering an exceptional dining experience. As a Host, you serve as the first point of contact for guests, greeting them warmly and ensuring they feel welcome from the moment they step through the door. The Host maintains the flow of the dining room by managing the waitlist, updating guests courteously, and preparing tables for incoming parties. The position requires excellent interpersonal skills, the ability to stay calm under pressure, and a positive, approachable demeanor. Whether you have prior restaurant experience or are new to the industry, Cracker Barrel offers comprehensive training to equip you with the tools necessary for success.

This position is ideal for individuals who enjoy working in a team-oriented environment, thrive on creating memorable moments for guests, and bring a genuine sense of hospitality to their work. The company values those who contribute to a positive workplace culture through friendliness, professionalism, and a willingness to learn. At Cracker Barrel, the Host is more than just a role; it’s an opportunity to be part of a community focused on good company and shared success.

In addition to the rewarding work environment, Cracker Barrel provides competitive weekly pay with the option for same-day access to earnings. Employees, whether full-time or part-time, become eligible for health insurance on their first day, along with vacation time and access to an Employee Assistance Program (EAP). The company also invests in employee growth through its industry-leading PAR training program available from day one, along with a 401(k) plan with company matching contributions after 90 days and an Employee Stock Purchase Program. Furthermore, the supportive culture of Cracker Barrel is reflected in onboarding, ongoing training, staff recognition, and social events that foster belonging and camaraderie.

The perks continue with a generous 35% discount on Cracker Barrel food and retail items and exclusive offers through the Biscuit Perks program, which include discounts on home goods, travel, cell phones, and more. Cracker Barrel is committed to being an equal opportunity employer, ensuring that all qualified applicants receive fair consideration without discrimination based on race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected category by law. Joining Cracker Barrel means becoming part of a company that values integrity, warmth, and community – all while developing a fulfilling career in a welcoming environment.

Job Requirements

  • ability to greet guests warmly and professionally
  • maintain composure in a fast-paced setting
  • work collaboratively in a team environment
  • demonstrate positive energy and enthusiasm
  • basic organizational skills
  • availability to work flexible hours including weekends and holidays
  • willingness to undergo training provided by the company

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to remain calm and organized during busy periods
  • positive and approachable personality
  • willingness to learn and adapt in a fast-paced environment
  • prior experience in customer service or hospitality is a plus but not required

Job Duties

  • greet guests warmly upon arrival
  • manage the dining room waitlist efficiently
  • update guests with a positive attitude
  • prepare tables promptly for incoming guests
  • maintain a smooth and orderly flow in the dining area
  • collaborate effectively with team members to ensure guest satisfaction
  • handle guest inquiries and concerns professionally

Job Criteria

Experience

No experience required


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