Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $16.50
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

Red Robin is a highly recognized full-service restaurant concept known for its laid-back atmosphere, quirky vibe, and world-famous gourmet burgers. This innovative restaurant embraces an inclusive culture that celebrates both similarities and differences among guests and team members alike. As a leader in casual dining, Red Robin is committed to delivering an exceptional customer experience inspired by their mission to Make it fresh, Make it fun, Make it memorable, and above all, Make 'em smile. This establishment prides itself on a dynamic, high-volume dining environment that offers numerous opportunities for career advancement. Many of their managers started as hourly team members, showcasing the company's dedication to internal growth and development.

The company is currently seeking a Host to join their Front of House service team. The Host plays a pivotal role by providing guests with a warm and friendly first impression. This role involves greeting guests, escorting them to their tables, and managing reservations along with maintaining a waitlist when necessary. Customer service skills are essential as the Host represents the brand’s commitment to hospitality and a memorable dining experience. This position is part-time and requires candidates to be at least 17 years old. The pay range for the Host role is between $16.90 and $18.30 per hour.

In addition to competitive pay, Red Robin offers various benefits designed to enhance the employee experience. These include flexible work schedules, a 50% discount on Red Robin food for employees and 25% for their families, referral bonuses for recommending new team members, and excellent opportunities for career growth. The company also provides comprehensive health insurance options including medical, vision, dental, accident, critical illness, and hospital indemnity coverage for employees aged 18 and above. For those older than 21 and with at least one year of service, a 401(k) retirement plan with company matching up to 4% of pay is available. Employees who work more than 35 hours per week and have been with the company for over a year accrue paid time off at a rate of 0.0192 hours for every hour worked.

Red Robin accepts applications on an ongoing basis and encourages individuals passionate about hospitality and team collaboration to join their vibrant workforce. The Host role is an excellent opportunity to enter the hospitality industry, develop valuable customer service skills, and grow within a nationally respected brand. As the face of the restaurant, Hosts contribute significantly to the overall guest experience by ensuring everyone feels welcome and valued. If you enjoy working in a fast-paced, team-oriented environment and have a genuine interest in making each guest's visit special, Red Robin invites you to apply and become part of their exciting team.

Job Requirements

  • Must be 17 years or older
  • Ability to provide friendly and welcoming service
  • Must be able to stand and walk for extended periods
  • Availability to work flexible schedules including nights, weekends, and holidays
  • Basic math and computer skills for managing reservations
  • Ability to work well in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional during busy periods
  • Basic computer skills for reservation management
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Greet guests with a friendly demeanor
  • Escort guests to tables
  • Manage reservations and waitlist
  • Provide excellent customer service
  • Maintain cleanliness and organization at the host stand
  • Coordinate seating with the serving staff
  • Assist with guest inquiries and special requests

Job Criteria

Experience

No experience required


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