Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, celebrated for its exceptional hospitality and vibrant dining experiences. Established with a commitment to quality and cultural authenticity, P.F. Chang's has grown into a prominent name in the casual dining industry, boasting multiple locations that emphasize a memorable guest experience. The company fosters a positive work environment that values passion, teamwork, and personal growth, making it a desirable place for individuals seeking a career in the hospitality sector.
The role of Host or Hostess at P.F. Chang's is integral to the restaurant's operations and guest satisfaction. This position offers flexibility in employment type, accommodating both full-time and part-time schedules, with a competitive pay range of $15.00 to $18.00 per hour based on experience. The Host or Hostess serves as the first point of contact for guests, setting the tone for their dining experience through courteous and professional interaction. Key responsibilities include greeting guests, managing wait times, handling reservations, seating guests promptly, and maintaining effective communication with both guests and team members. The role demands a high level of customer service, ensuring that every visitor feels welcomed and valued.
In addition to front-of-house duties, Hosts and Hostesses are tasked with upholding P.F. Chang's safety and sanitation standards. This includes completing sanitation practices in the lobby, at the host desk, and other designated areas to ensure a clean and safe environment. The position also involves learning the restaurant's seating layout, understanding server areas, and mastering processes such as curbside pickup and takeout handling. Side-work activities are assigned as needed to maintain smooth operations during each shift. The company values candidates who are adaptable, capable of multi-tasking in a fast-paced, team-oriented environment, and eager to develop their skills through paid on-the-job training. Advancement opportunities are encouraged, with a strong emphasis on promoting from within.
Working at P.F. Chang's goes beyond just a job; it is about being part of a passionate team dedicated to celebrating life, family, and food. The company offers an attractive array of benefits that support the well-being and growth of its team members. These benefits include competitive pay, flexible scheduling, paid training, discounted meals, an employee referral program, and exclusive team member discounts. Moreover, most locations observe closures on Thanksgiving and Christmas, allowing employees to spend time with their families. For qualifying employees, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in eligible jurisdictions are available. P.F. Chang’s commitment to its workforce reflects its core value of creating meaningful work experiences and fostering a culture of respect and community.
The role of Host or Hostess at P.F. Chang's is integral to the restaurant's operations and guest satisfaction. This position offers flexibility in employment type, accommodating both full-time and part-time schedules, with a competitive pay range of $15.00 to $18.00 per hour based on experience. The Host or Hostess serves as the first point of contact for guests, setting the tone for their dining experience through courteous and professional interaction. Key responsibilities include greeting guests, managing wait times, handling reservations, seating guests promptly, and maintaining effective communication with both guests and team members. The role demands a high level of customer service, ensuring that every visitor feels welcomed and valued.
In addition to front-of-house duties, Hosts and Hostesses are tasked with upholding P.F. Chang's safety and sanitation standards. This includes completing sanitation practices in the lobby, at the host desk, and other designated areas to ensure a clean and safe environment. The position also involves learning the restaurant's seating layout, understanding server areas, and mastering processes such as curbside pickup and takeout handling. Side-work activities are assigned as needed to maintain smooth operations during each shift. The company values candidates who are adaptable, capable of multi-tasking in a fast-paced, team-oriented environment, and eager to develop their skills through paid on-the-job training. Advancement opportunities are encouraged, with a strong emphasis on promoting from within.
Working at P.F. Chang's goes beyond just a job; it is about being part of a passionate team dedicated to celebrating life, family, and food. The company offers an attractive array of benefits that support the well-being and growth of its team members. These benefits include competitive pay, flexible scheduling, paid training, discounted meals, an employee referral program, and exclusive team member discounts. Moreover, most locations observe closures on Thanksgiving and Christmas, allowing employees to spend time with their families. For qualifying employees, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in eligible jurisdictions are available. P.F. Chang’s commitment to its workforce reflects its core value of creating meaningful work experiences and fostering a culture of respect and community.
Job Requirements
- Previous experience is not required
- Willingness to learn and participate in paid on-the-job training
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Effective communication skills with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Duties
- Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
- Learn restaurant seating layout and how tables are divided into server areas
- Set and clear tables neatly and efficiently according to P.F. Chang's specifications
- Learn curbside process and takeout expectations
- Conduct side-work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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