Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.50 - $21.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned Asian-themed restaurant chain known for its high-quality dining experience and flavorful dishes. Established with a commitment to providing guests with an exceptional hospitality environment, P.F. Chang's blends traditional Asian cuisine with a contemporary setting that appeals to a broad range of diners. The company prides itself on its vibrant atmosphere, excellent customer service, and a welcoming environment where guests feel valued and cared for. With numerous locations across the United States, P.F. Chang's has built a reputation for consistency and quality, offering a menu that features classic dishes alongside innovative culinary creations. Their hospitality-driven approach makes every dining experience memorable, focusing on creating warm, inviting spaces framed by attentive service and a passionate team.

P.F. Chang's is currently hiring Hosts and Hostesses, offering both full-time and part-time opportunities. This role is integral to ensuring the smooth operation of the restaurant by managing the flow of guests from their arrival to seating, while making a positive first and last impression. Hosts serve as the initial point of contact for customers, greeting them courteously, managing reservations, and accurately quoting wait times during busy periods. The position offers a competitive pay rate ranging from $18.50 to $21.50 per hour, dependent on experience, and comes with a range of comprehensive benefits. These benefits include flexible scheduling, paid on-the-job training, opportunities for advancement that emphasize internal promotion, and exclusive team member discounts. The host position is designed for individuals who excel at multi-tasking in fast-paced, team-oriented environments and have excellent communication skills.

The role presents a fantastic chance for candidates with or without prior experience, as P.F. Chang's is committed to providing thorough training to new employees. Responsibilities include engaging warmly with guests, managing phone interactions, ensuring cleanliness and adherence to safety standards in the lobby and host areas, learning the restaurant's seating layout and table service logistics, and supporting curbside pickup and takeout procedures. The ideal candidate will uphold high safety and sanitation standards, maintain a neat and organized host station, and contribute to the seamless operation of the front of the house.

Working at P.F. Chang's means being part of a passionate team driven by a shared purpose: to celebrate life, family, and food. The company fosters an inclusive culture where team members are encouraged to grow professionally and personally. Team members benefit from competitive pay, paid sick leave where applicable, medical, dental, and vision insurance options based on hours worked, and a 401(k) retirement plan. P.F. Chang's respects work-life balance by closing most locations on major holidays such as Thanksgiving and Christmas, allowing their staff to enjoy time with their families. For those looking to join a dynamic restaurant team that values hospitality and employee development, P.F. Chang's offers an engaging and rewarding career path.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills and etiquette
  • Ability to communicate effectively with coworkers and guests
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Willingness to learn and adapt to new procedures
  • Basic knowledge of sanitation and safety procedures

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn the restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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