
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.75 - $17.75
Work Schedule
Flexible
Benefits
Flexible work schedules
50 percent food discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Job Description
Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. Founded with a mission to Make it fresh, Make it fun, Make it memorable, and above all, Make 'em smile, Red Robin has become a beloved dining destination recognized for its burgers beyond imagination and its world-famous steak fries. The company prides itself on creating a sense of belonging by welcoming diversity and fostering an inclusive environment where all guests and team members feel valued. Red Robin operates with unbridled energy and passion for hospitality, making it a vibrant place to work and grow a career. With many managers having started as hourly team members, the company provides excellent opportunities for career advancement and development within the hospitality industry.
The Host position at Red Robin is an essential role within the Front of House service team, responsible for providing a great first impression to guests. As a Host, you will greet guests with a friendly demeanor, warmly welcoming them to the restaurant and escorting them to their tables. Additionally, you will manage reservations and waitlists to efficiently accommodate guests during busy times. The role requires outstanding customer service skills, a positive attitude, and the ability to communicate effectively with guests, team members, and management. Hosts play a critical part in ensuring guests enjoy a seamless and enjoyable dining experience from the moment they walk in.
This position is suitable for individuals aged 17 or older and offers flexible working schedules to accommodate different lifestyles and commitments. Employees benefit from notable perks such as a 50% discount on Red Robin food and a 25% discount for family members. Referral bonuses are also available for team members who help grow the workforce by bringing in new talent. Beyond these benefits, employees can access health, vision, and dental insurance, as well as accident, critical illness, and hospital indemnity coverage starting at age 18. For those seeking long-term financial benefits, Red Robin offers a 401k retirement plan with company matching after meeting eligibility requirements. Paid time off is accrued based on hours worked, rewarding loyalty and consistent attendance. The company values continuous growth and encourages team members to seize opportunities for advancement. With an ongoing application window, Red Robin warmly welcomes applications from individuals who share the brand's passion for delivering unbridled hospitality and creating memorable guest experiences.
The Host position at Red Robin is an essential role within the Front of House service team, responsible for providing a great first impression to guests. As a Host, you will greet guests with a friendly demeanor, warmly welcoming them to the restaurant and escorting them to their tables. Additionally, you will manage reservations and waitlists to efficiently accommodate guests during busy times. The role requires outstanding customer service skills, a positive attitude, and the ability to communicate effectively with guests, team members, and management. Hosts play a critical part in ensuring guests enjoy a seamless and enjoyable dining experience from the moment they walk in.
This position is suitable for individuals aged 17 or older and offers flexible working schedules to accommodate different lifestyles and commitments. Employees benefit from notable perks such as a 50% discount on Red Robin food and a 25% discount for family members. Referral bonuses are also available for team members who help grow the workforce by bringing in new talent. Beyond these benefits, employees can access health, vision, and dental insurance, as well as accident, critical illness, and hospital indemnity coverage starting at age 18. For those seeking long-term financial benefits, Red Robin offers a 401k retirement plan with company matching after meeting eligibility requirements. Paid time off is accrued based on hours worked, rewarding loyalty and consistent attendance. The company values continuous growth and encourages team members to seize opportunities for advancement. With an ongoing application window, Red Robin warmly welcomes applications from individuals who share the brand's passion for delivering unbridled hospitality and creating memorable guest experiences.
Job Requirements
- Must be 17 or older
- Ability to work flexible schedules including nights, weekends, and holidays
- Ability to provide excellent customer service
- Basic computer skills
- Ability to manage waitlists and reservations
- Must be able to stand for extended periods
Job Qualifications
- Good communication skills
- Friendly and approachable personality
- Ability to work in a fast-paced environment
- Customer service experience preferred
- Basic math skills
- Ability to stand for extended periods
- High school diploma or equivalent preferred
Job Duties
- Greet guests with a friendly and welcoming demeanor
- Escort guests to their tables efficiently and courteously
- Manage reservations and maintain the waitlist as needed
- Provide exceptional customer service to guests
- Communicate effectively with team members and management
- Maintain cleanliness and organization of the host station
- Assist with seating arrangements to optimize restaurant flow
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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